Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; British Columbia; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service company in British Columbia is seeking a bilingual customer support representative to provide exceptional service to clients. This role involves closing sales, building relationships, and documenting interactions. Candidates must have at least 1 year of sales experience, be fluent in French and English, and be able to work in a quiet environment. The position offers a base salary of up to $24.00 per hour, with opportunities for bonuses and a comprehensive benefits package. This is a flexible remote work opportunity.

Benefits

Comprehensive benefits package

Paid training

Performance-related bonuses

Flexible work-from-home arrangement

Access to DailyPay for early salary withdrawal

Qualifications

• Minimum of 1 year of proven sales experience with quotas.
• Ability to work in a quiet, distraction-free environment.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and engage in prospecting and negotiation.
• Build client relationships and explore new customer retention methods.
• Document and track information in databases.
• Deliver exceptional customer experiences promoting products.

Skills

Fluent in both French and English

Strong understanding of the sales process

Customer relationship building

Negotiation techniques

Education

High school diploma or GED

Job description

Employer Industry: Automotive Customer Service

Why consider this job opportunity

• Base salary up to $24.00 per hour, plus performance-related bonuses
• Comprehensive benefits package including medical, dental, and vision insurance
• Opportunities for career advancement, with 80% of managers promoted from within
• Flexible work-from-home arrangement
• Paid training and performance-based incentives
• Access to DailyPay for early salary withdrawal

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide in the customer's preferred language
• Close sales and engage in prospecting, negotiation, and presentation using B2B and B2C skills
• Build client relationships and explore new methods to retain customers
• Document and track information accurately in databases
• Deliver exceptional customer experiences while promoting additional products and services

What is Required (Qualifications)

• Must be fluent in both French and English
• Minimum of 1 year of proven sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process, customer relationship building, and negotiation techniques
• High school diploma or GED required
• Ability to work in a quiet, distraction-free environment

How to Stand Out (Preferred Qualifications)

• Experience in a fast-paced, multi-tasking sales environment
• Proficiency in computer navigation and technology
• Eagerness to learn new technologies

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.