Inside Sales Leader - Customer Service Supervisor

Noble Corporation; Vaughan; On-site; CAD 60,000 - 70,000; Full time

Job summary

A leading plumbing supplier in Vaughan seeks a Customer Service Supervisor to oversee the Inside Sales team and enhance customer experience. The ideal candidate will have a minimum of 5 years in a sales role, with strong communication and problem-solving skills. Responsibilities include leading daily operations, managing transactions, and collaborating with management to improve sales processes. Join a team dedicated to exceptional service and customer success in a diverse and inclusive environment.

Qualifications

• Minimum 5 years of experience in a Sales or Customer facing role.
• Proven track record of strong communication skills – verbal and written.
• Ability to solve internal problems and customer challenges.
• Learning agility and relationship building.

Responsibilities

• Lead the Inside Sales team to deliver professional service to customers.
• Oversee daily workflow and ensure adequate resourcing.
• Engage directly with customers and manage high-volume transactions.
• Collaborate with leadership to streamline sales processes.
• Foster a collaborative culture to achieve sales objectives.

Skills

Customer Focus

Leadership

Communication

Business Acumen

Problem-Solving

Collaboration

Technical/Product Knowledge

Adaptability

Tools

Microsoft Office

Job description

A leading plumbing supplier in Vaughan seeks a Customer Service Supervisor to oversee the Inside Sales team and enhance customer experience. The ideal candidate will have a minimum of 5 years in a sales role, with strong communication and problem-solving skills. Responsibilities include leading daily operations, managing transactions, and collaborating with management to improve sales processes. Join a team dedicated to exceptional service and customer success in a diverse and inclusive environment.