Inside Sales Engineer - Johnson Barrow

Ambient Enterprises; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading HVAC company in Metro Vancouver is seeking an Inside Sales Engineer to support Outside Sales Engineers in delivering high-quality HVAC solutions. This role involves designing HVAC systems, preparing quotes, providing technical assistance, and managing customer accounts. The ideal candidate has a degree in Mechanical Engineering and experience with commercial HVAC equipment and AutoCAD proficiency. Join a company dedicated to empowering its employees and providing exceptional service.

Qualifications

• A degree in Mechanical Engineering is preferred.
• Previous experience with commercial HVAC equipment.
• Proficiency in AutoCAD or similar design programs is required.

Responsibilities

• Collaborate on commercial HVAC system design and layout.
• Prepare accurate equipment selections and quotes.
• Offer first-level technical support for installations.
• Manage customer accounts ensuring exceptional service.

Skills

Commercial HVAC equipment knowledge

AutoCAD proficiency

Technical support skills

Education

Degree in Mechanical Engineering

Tools

AutoCAD

Job description

Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships. Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.

Job Summary

As an Inside Sales Engineer at Johnson Barrow, Inc., you will play a crucial role in supporting our Outside Sales Engineers in delivering top-quality HVAC solutions to our valued customers. Your responsibilities will encompass a range of pre-sale and post-sale activities, including estimating, quoting, customer communication, equipment submittals, and on-site technical assistance.

Key Responsibilities

• Commercial HVAC System Design: Collaborate with our team on the design and layout of commercial HVAC systems, including component selection and refrigerant piping layout.
• Estimation and Quoting: Prepare accurate equipment selections and quotes for the Outside Sales team based on mechanical plans and specifications. Additionally, provide parts quotes for replacement equipment.
• Technical Assistance: Offer first-level technical support for equipment installations and provide assistance for already-installed equipment as needed.
• Account Management: Take responsibility for managing customer accounts that are not specifically assigned to an Outside Sales Engineer, ensuring exceptional service and support.

Qualifications

• Degree: A degree in Mechanical Engineering is preferred, demonstrating your strong foundation in the field.
• HVAC Experience: Previous experience with commercial HVAC equipment is highly advantageous.
• Design Skills: Proficiency in AutoCAD or similar design programs is required to contribute effectively to system layouts.
• Construction Knowledge: A deep understanding of construction and contracting models, including Design/Build concepts, will be beneficial in this role.

EEO Statement

At Johnson Barrow, we believe our strength comes from the diverse experiences, backgrounds, and perspectives of our people. We are committed to creating a workplace where everyone feels respected, valued, and supported to succeed. We welcome applicants of all races, colors, ancestries, national origins, religions, creeds, ages, sexes, genders, gender identities and expressions, sexual orientations, marital or family statuses, pregnancies, physical or mental disabilities, genetic information, veteran or military statuses, and any other characteristics protected by applicable federal, state, provincial, or local laws. Guided by our core values: Helping People Succeed, Building Partnerships for Life, Relentless Customer Service, and a Sense of Urgency, we strive to ensure every team member can contribute fully and thrive.