Inside Sales Coordinator — Ottawa, Growth & Support Lead

Raytec; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading global lighting solutions provider is seeking an Inside Sales Co-ordinator in Ottawa. In this role, you'll support sales and marketing efforts, ensure excellent customer service, and manage the CRM database. Ideal candidates should have sales support experience, excellent communication skills, and be adaptable under pressure. The position offers health benefits, a generous vacation package, and a collaborative team environment.

Benefits

Health, Dental and Eyecare plan

Generous Vacation Package

Team building lunches and events

Qualifications

• Proven experience in sales support, customer service, or a related role.
• Ability to manage several tasks concurrently, to prioritize and reorganize as required.
• Excellent written and verbal communication skills.

Responsibilities

• Liaise between the sales team and clients to gather relevant information.
• Update CRM database and generate sales reports as needed.
• Provide excellent customer service to new and existing clients.

Skills

Sales support experience

Customer service skills

Excellent communication skills

Knowledge of MS Office

Ability to work under pressure

Quick thinking and responsiveness

Ability to work independently

Bilingual (Spanish)

Education

High school diploma or equivalent

Bachelor’s degree in business or related field

Tools

CRM software

Job description

A leading global lighting solutions provider is seeking an Inside Sales Co-ordinator in Ottawa. In this role, you'll support sales and marketing efforts, ensure excellent customer service, and manage the CRM database. Ideal candidates should have sales support experience, excellent communication skills, and be adaptable under pressure. The position offers health benefits, a generous vacation package, and a collaborative team environment.