Inside Sales Center Agent - Delta - British Columbia ISC

Andersen Corporation/Renewal by Andersen; Delta; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A well-known window replacement company in Delta seeks an Inside Sales Representative to connect with potential customers. You will be responsible for booking appointments through inbound and outbound calls while maintaining a high volume of calls daily. Requirements include 2+ years in sales, strong communication skills, and the ability to work in a fast-paced environment. This role offers competitive pay, benefits, and a hybrid working model.

Benefits

Competitive salary

Weekly bonuses up to $500

Full benefits package

Company provided equipment

Growth and development opportunities

Qualifications

• 2+ years experience in a fast-paced sales environment.
• Experience with home renovations is an asset.
• Proven track record of closing sales.

Responsibilities

• Book 8-10 meetings daily through inbound and outbound calls.
• Follow scripts, overcome objections, and ensure quality appointments.
• Work within rotating shifts, including evenings and weekends.

Skills

Consultative selling

Strong communication skills

Multi-tasking

Team collaboration

Job description

Overview

ProConnect is the Inside Sales Centre (ISC) and beginning of the customer journey through our Renewal by Andersen (RbA) window and door replacement companies. This call centre maximizes opportunities for our sales reps AND makes a positive “connection” with potential customers.

RbA is the exclusive start-to-finish retail window and patio door replacement division of Andersen Corporation -- the most recognized window brand in North America. Our British Columbia locations are known for outstanding sales performance, world class customer experience, and excellent employee support.

Role

Your core responsibility is to book appointments with prospective customers through both inbound and outbound calls. This includes following a script, overcoming objections, making a human connection, and ensuring good, quality sales appointments for our in-home Design Consultants.

This position requires someone comfortable connecting with people. You will be responsible for booking 8-10 meetings each day as well as making 80+ calls. Experience with construction and home renovations space considered an asset.

The Person

2+ Years experience working in a fast paced Sales environment, can be in person or over the phone. You are comfortable consultive selling to customers and speaking around home renovations. A proven track record of closing sales. Strong written and verbal communication skills. A positive attitude with the ability to multi-task and collaborate effectively as a team member.

Benefits

Compensation: $18.50/hr - $21/hr, with up to $500 Weekly Bonus. Paid Benefits ($3600 value) Full Complement of benefits including health, dental, vision, life insurance. Care Partner Program and Employee Assistance Program. Leading world-class brand & Training. Amazing corporate culture! Opportunity for Growth and Development. Company provided Laptop, Headset and Monitor. Hybrid working conditions.

Working Conditions

You get the comfort to work from your own home. Working hours are a rotating shift including some evenings and weekends. Hours of Operations 9am to 7:30pm PST. 8 hour shifts will be assigned 3 weeks in advance, with a mix of opening, closing and weekend availability. Shifts are Sunday to Thursday or Tuesday to Saturday. Fast paced environment, supportive team and constantly learning.

Who We Are

Renewal by Andersen is the full-service window replacement division of 120-year old Andersen Corporation, the most trusted family of window brands in North America. Renewal by Andersen was founded to redefine the home remodeling industry and to offer a different—and better—window-replacement experience. Renewal by Andersen has more than 120 locations across North America.

By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, “RbA”). Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.