Inside Sales Associate II

ADI Global Distribution; Toronto; On-site; CAD 40,000 - 56,000; Full time

Benefits offered by this job

Sales Incentive Plan (SIP)

Job summary

ADI Global Distribution, a leading wholesale distributor, is hiring an Inside Sales Associate in Toronto to grow customer accounts and increase profitability. You will manage communications, educate customers on new products, and promote ADI solutions both in-store and online.

The role emphasizes building strong customer relationships, leveraging CRM tools, and meeting sales targets while working standard Monday to Friday hours on-site at 20 Meteor Drive, Toronto.

Qualifications

• 1 year of Sales Experience.
• Excellent verbal and written communication skills.
• Computer literacy skills – Basic Knowledge to Operate Microsoft Office.
• Desire to be in a Sales role and be accountable for Sales Revenue.

Responsibilities

• Grow Customer Accounts for Profit by increasing revenue and margins.
• Build Customer Relationships within the ADI organization and educate customers about products.
• Demonstrate Product Knowledge and explain features and advantages to customers.
• Create Brand Value by promoting ADI resources, services, and programs and providing a great shopping experience.

Skills

Sales Experience

Communication skills

Microsoft Office

Desire for a Sales role

Tools

CRM Tools

Job description

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.

ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers.

Are you ready to be the reason we are considered the best in the industry? This position is not eligible for US visa sponsorship.

JOB DUTIES

Grow Customer Accounts for Profit

• Meet performance targets by growing revenue and increasing the margin of assigned accounts.
• Increase order size, grow customer transactions, and leverage pricing tools to
• improve margin percentage.
• Increase customer base by adding new customers
• Identify opportunities and convert customer purchases from competition
• Manage all existing accounts through steady communication using the Customer Database
• Make Outbound Calls and reach a minimum number of calls every day to present leads.

Build Customer Relationship

• Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
• Educate customers about new products and product lines by keeping abreast of new developments in the industry.
• Maintain and update customer interactions in the tracking system.

Demonstrate Product Knowledge

• Apply knowledge of products and/or services and sell it to customers
• Explain features and advantages to customers in entire non-technical terms
• Stay up to date on new offerings, and technology trends through Industry News, and various other sources.

Create Brand Value - Promote ADI

• Leverage ADI Resources, Services, and Programs to educate customers
• Provide exceptional shopping experience in-store, by phone, and online.

YOU MUST HAVE

• 1 year of Sales Experience
• Excellent verbal and written communication skills
• Computer literacy skills – Basic Knowledge to Operate Microsoft Office
• Desire to be in a Sales role and be accountable for Sales Revenue

WE VALUE

• Prior experience in the Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
• Knowledge of Customer Relationship Management Tools
• Candidates who thrive in a fast-paced result-driven environment by meeting and exceeding all goals and targets
• Prior distribution experience
• Excellent Negotiation Skills
• Ability to work as part of a team and autonomously
• Highly competitive Sales Skills with a desire to contribute to a winning team/organization

WHAT'S IN IT FOR YOU

• Monday to Friday working hours - no weekends
• Opportunity to progress within a global business
• The typical base salary for this role, ranges from CAD $40,000 to $56,000 per year but varies by specific work location. Within a range, Resideo determines base pay for an individual based on various factors, including market conditions, skills, and experience
• You are eligible to participate in a Sales Incentive Plan (SIP). This incentive is considered variable incentive pay. You can earn an annual sales incentive which is expressed as a percentage (42.86%) of your annual salary. This amount will be prorated based on your hire date. Attaining your sales targets will allow you to achieve 100% of your variable incentive pay. However, overdriving those targets will enable you to increase your variable incentive pay for the SIP performance period.

About Us

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com.

Job Information

• Job Schedule : Full time
• Locations : 20 Meteor Drive, Toronto, M9W 1A4, CA
• (On-site)
• Incentive Eligible : SIP
• Hiring Salary Range : We are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role.
• US Visa Sponsorship Eligibility : This position is not eligible for US visa sponsorship