Inside Sales / Account Manager – Investi...

AppleOne; Barrie; On-site; CAD 42,000 - 50,000; Full time

Job summary

A staffing agency in Barrie seeks an Inside Sales / Account Manager to build client relationships and manage a sales pipeline. This full-time, onsite position requires over 5 years of experience in sales or account management, strong communication skills, and the ability to work independently. The ideal candidate will thrive in a professional, service-oriented environment, handling sensitive client needs effectively. Competitive compensation offered up to $50K.

Qualifications

• 5+ years of inside sales, account management, or client service experience.
• Experience working with CRM systems and managing sales funnels/pipelines.
• Organized and able to work independently.

Responsibilities

• Identify and contact potential clients through various channels.
• Maintain ongoing communication with existing accounts to ensure satisfaction.
• Manage a structured sales pipeline using CRM tools.

Skills

Relationship-building

Communication skills

Self-motivated

Listening skills

Tools

CRM tools

Job description

This Inside Sales / Account Manager – Investigation Services Position Features :

• Direct Hire Position
• Established client base with long-term business potential.
• Supportive, professional environment with room to grow
• Great Pay to $50K

Immediate need for inside sales / account manager – investigation services seeking

Location : [Barrie, ON]

Full-Time | Onsite

Monday–Friday, Day Shift

Are you a relationship-driven professional who thrives on building trust, nurturing client accounts, and managing a sales pipeline with precision? We’re looking for a mature, professional Inside Sales Representative / Account Manager to join our team — someone who can confidently connect with lawyers, corporate clients, and individuals requiring investigative services.

This is not a high-volume call center role. It’s a consultative, service-oriented sales position ideal for someone who enjoys understanding client needs, following up consistently, and maintaining long-term relationships.

About the Role

As an Inside Sales Representative, you’ll be the key link between our investigative team and our clients. You’ll manage your own set of accounts, reconnect with inactive clients, and work closely with leadership to develop and grow the business.

You’ll also act as a Service Manager for your clients — ensuring they feel supported, informed, and confident in the services provided.

What You’ll Do

• Identify, qualify, and contact potential clients through phone, email, and social channels.
• Reconnect with past or inactive clients to rebuild relationships and reintroduce services.
• Maintain ongoing communication with existing accounts to ensure satisfaction and repeat business.
• Present and explain investigative services clearly and professionally.
• Manage a structured sales pipeline using CRM tools — track leads, opportunities, and follow-ups.
• Work with the marketing team to support outreach and client retention initiatives.
• Meet achievable sales and activity targets while maintaining a consultative approach.

What We’re Looking For

• 5+ years of inside sales, account management, or client service experience.
• Experience working with CRM systems and managing sales funnels / pipelines.
• Professional maturity to handle sensitive subject matter and communicate with legal professionals.
• Strong relationship-building, listening, and follow-up skills.
• Organized, self-motivated, and able to work independently.
• Excellent written and verbal communication skills.
• Experience in professional services (legal, investigations, insurance, etc.) is a strong asset.

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