Inside Account Executive

United States Digital Space LLC; Kitchener; Hybrid; CAD 131,000 - 210,000; Full time

Job summary

Toast is seeking an Inside Sales AE to join a hybrid team in the Kitchener/Waterloo region. You will prospect, build relationships, and sign up new restaurateurs using a consultative approach, with a focus on helping local businesses succeed in a digital world.

The role involves generating leads, conducting demos, and collaborating with cross-functional teams to deliver on promises, with Salesforce as the primary CRM tool. A strong sales track record and adaptability are key for success.

Qualifications

• 1+ years in sourcing or closing sales of complex hardware/software
• Proven ability to meet/exceed goals
• Experience cold-calling local businesses

Responsibilities

• Generate list of prospective restaurants and manage the entire sales cycle from initial call to close
• Conduct demos and develop a solution that best meets the prospect’s needs
• Partner with teams across the business to ensure delivery aligns with sales commitments
• Leverage Salesforce (CRM) to manage all sales activities
• Understand the competitive landscape and position the company effectively

Skills

Sales experience

Cold calling

Communication skills

Presentation skills

Negotiation

Teamwork

Sales process

Tools

Salesforce CRM

Job description

the company creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As an Inside Sales AE, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your assigned territory. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and expertise to help us build the the company brand in your geographic territory.

This will be a hybrid opportunity and would like for candidates to be based in Kitchener/Waterloo/Guelph.

A day in the life (Responsibilities)

• Generate list of prospective restaurants and manage the entire sales cycle from initial call to close
• Conduct demos and develop a solution that best meets the prospect’s needs
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position the company in the market

What you'll need to thrive (Requirements)

• 1+ years of experience in a sourcing or closing sales role selling complex hardware/software solutions, restaurant operations, or a relatable field and industry
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Experience cold-calling into various types of local businesses, with evidence of success preferred
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, and flexible
• General technical proficiency with software
• Experience with Salesforce CRM is a nice to have

AI at the company

At the company we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Spread of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits https://careers.toasttab.com/the company-benefits.

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible).

Total Targeted Cash

$131,000-$210,000 CAD

How the company Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region:https://careers.toasttab.com/locations-the company

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At the company, our employees are our secret ingredient—when they thrive, we thrive.The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-the company.

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.