Innovation Advisor, Practice Technology

Gowling WLG; Toronto; Hybrid; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid work environment

Diversity and inclusion initiatives

Job summary

A global law firm is seeking an Innovation Advisor to advance its legal technology strategy. This role involves collaborating with legal teams on AI integrations and ensuring user engagement with new technology tools. The ideal candidate has a Bachelor's degree and 2-4 years of relevant experience. A competitive salary range of $85,000 to $110,000 is offered in a hybrid work setting.

Qualifications

• 2-4 years of experience in legal technology, practice support, innovation, or professional services.
• Strong project management and business analysis skills.
• Familiarity with generative AI tools.

Responsibilities

• Collaborate with lawyers to understand challenges for technology integration.
• Support training and onboarding for AI tools.
• Analyze data on technology usage and effectiveness.

Skills

Project management

Business analysis

Generative AI tools

Communication skills

Analytical mindset

Education

Bachelor’s degree in law, business, or technology

Tools

Microsoft Office Suite

Project management software

Data visualization platforms

Job description

Overview

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About Gowling WLG

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - Raise the Bar, Thrive Together, and Embrace Differences - in all that we do.

Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team members work together, and are respected and valued for their individual contributions.

Profile

The Innovation Advisor will play a critical role in advancing the firm’s innovation and legal technology strategy. Reporting to the Director of Practice Technology, the Advisor will support the design, implementation, and adoption of legal technology solutions—with a strong focus on generative AI—that enhance lawyer efficiency, client value, and firm-wide competitiveness. This role is ideal for someone who combines project management and business analysis skills with a passion for innovation, thrives in a collaborative environment, and is eager to help drive modernization initiatives across practice groups.

This position can be based in any of our Canadian offices!

Responsibilities

• Collaborating with lawyers and practice group leaders to understand workflows, challenges, and opportunities for technology and AI integration.
• Documenting business requirements and mapping current processes to identify areas for AI-driven efficiency.
• Supporting the development and maintenance of tailored AI-enabled solutions for specific legal practice areas.
• Leading project planning, onboarding, training, and ongoing support for generative AI and other legal tech tools.
• Acting as a primary contact for day-to-day questions, feedback, and troubleshooting related to AI tools and processes.
• Capturing and sharing success stories to promote adoption and reduce resistance to change.
• Collecting and analyzing data on technology usage, adoption, and effectiveness, and preparing reports and dashboards to track KPIs and ROI.
• Translating business needs into actionable insights to continuously improve AI programs.
• Monitoring emerging trends in generative AI and legal technology and preparing briefing notes for leadership.
• Evaluating pilot programs and proof-of-concept projects using structured business analysis approaches.
• Coordinating vendor engagement activities including meetings, demos, and feedback sessions.
• Designing and delivering workshops, training sessions, and awareness campaigns focused on practical AI applications.
• Contributing to internal communications and marketing efforts to promote innovation and highlight success stories.

Qualifications

• Bachelor’s degree required, preferably in law, business, or technology.
• 2–4 years of experience in legal technology, practice support, innovation, or professional services.
• Strong project management and business analysis skills, with a proven ability to coordinate initiatives and translate requirements into deliverables.
• Familiarity with generative AI tools and their application in legal workflows.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint), project management software, and data visualization platforms.
• Excellent communication and interpersonal skills, with the ability to engage confidently with lawyers and staff.
• Analytical mindset with the ability to gather, interpret, and present data effectively.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
• Collaborative team player with strong relationship-building skills.
• Comfortable learning, piloting, and championing new AI-driven tools.
• Curious, adaptable, and motivated by innovation and continuous improvement in the legal sector.

Gowling WLG employees benefit from a hybrid work environment.

Not sure if you meet all the requirements? If you are excited about this opportunity but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

The starting range for this role is $85,000 to $110,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.