INNhotels Jasper AB Restaurant Manager

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 48,000 - 52,000; Full time

Job summary

A leading hospitality provider in Jasper is seeking a full-time Restaurant Grill Restaurant Manager to oversee the food and beverage operations at Jasper Inn & Suites. The ideal candidate will have at least 3 years of managerial experience in a similar setting, a strong passion for food and beverage operations, and a commitment to outstanding guest service. This role offers a competitive salary of $48,000–$52,000 with benefits including health care and seasonal discounts.

Benefits

Group health plan

Staff events

Hotel discounts

Qualifications

• Minimum of 3 years in a managerial role within a 3+ star property.
• Strong knowledge of food and wine pairings.
• Ability to work under pressure and prioritize tasks.

Responsibilities

• Manage and lead the Food & Beverage service team.
• Develop and implement strategic plans for dining experience.
• Ensure compliance with hotel operating controls and service standards.

Skills

Leadership

Problem-solving

Communication

Food & beverage operations knowledge

Education

ProServe certification

Certification in Food Safe and First Aid

Tools

Point-of-sale software

Microsoft Office (MS Excel)

Job description

Overview

INNhotels is recruiting for a Restaurant Grill Restaurant Manager at Jasper Inn & Suites. The role is full-time, permanent, located at 98 Geikie St, Jasper, AB, with a salary of $48,000–$52,000 per year. Benefits include dental care, extended health care, life insurance, on-site parking, and more as part of the company benefits.

Position Overview

Jasper Inn & Suites INN Grill Restaurant Manager manages all front of house food and beverage operations, ensuring an excellent guest experience.

Job Responsibilities

• Manage and lead the Food & Beverage service team to drive results and deliver an excellent guest experience.
• Utilize business acumen to develop and implement strategic plans and operational goals to create an exciting and current dining experience, including curating the beverage selection.
• Execute banquets with the Sales Manager and Executive Chef, including setup and service.
• Monitor operations to ensure compliance with hotel operating controls, SOPs, policies, procedures, and service standards; identify areas for improvement.
• Ensure compliance with government regulations and champion a safe work environment.
• Make decisions in the best interest of the hotel/resort and management; review all areas of food & beverage operations daily.
• Lead by example and foster the corporate culture; represent the property on the Greenteam.
• Lead a positive, collaborative work environment; provide coaching, training, and guidance; oversee recruitment, selection, onboarding, and regular team briefings.
• Monitor and motivate staff with constructive communication; focus on targets and career progression; invest in employee engagement and retention with HR.
• Provide a high standard of guest service: greet guests, ensure guest satisfaction, address complaints, and respond to guest needs.
• Analyze sales figures and market segments; develop pricing and distribution strategies; manage budgets, schedules, and expenditure; track revenues and profitability.
• Oversee inventory management, sourcing, and procurement; manage reputation with Marketing and respond to online feedback and reviews.
• Develop community relationships and participate in branding initiatives.
• Perform other duties as appropriately assigned by management.

Qualifications

• Proven experience in hotel Food & Beverage operations management, with a minimum of 3 years in a managerial role within a 3+ star property.
• Passion for food & beverage operations, with knowledge of current trends and best practices.
• Strong knowledge of food and wine pairings; excellent leadership, communication, and interpersonal skills.
• Exceptional problem-solving and decision-making abilities; ability to work under pressure and prioritize tasks.
• Familiarity with point-of-sale software and Microsoft Office (MS Excel).
• Understanding of financial management principles, scheduling, and budgeting.
• Commitment to outstanding guest service and high standards; knowledge of employment standards, OH&S, and sanitation regulations in hospitality.
• Current ProServe certification is required; Certification in Food Safe and First Aid is preferred.

We Offer / Benefits

• A great work environment with opportunities for development and career advancement within Jasper Inn & Suites and the INNhotels family.
• A competitive compensation package; Group health plan.
• Staff events and seasonal discounts on local adventure activities; Hotel discounts as part of INNhotels.

Application

To apply, please submit your resume and cover letter stating why you are interested in this role. We thank all applicants for applying; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $48,000.00-$52,000.00 per year

Application questions: Do you require PR assistance or LMIA? What are your wage expectations for this role?

Experience: Restaurant management: 3 years (preferred)

Licence/Certification: ProServe (preferred)

Work Location: In person