Infrastructure Specialist - Remote

Compugen Inc; Rankin; Remote; CAD 80,000 - 100,000; Full time

Job summary

A technology solutions provider is seeking an Infrastructure Specialist for a 1-month remote contract. Responsibilities include escalating support issues, monitoring and responding to incidents, and troubleshooting various systems. Candidates should have experience with Managed Detection Response, Azure Active Directory, and communication skills for non-technical users.

Qualifications

• Direct experience with Managed Detection Response.
• Experience supporting Windows, Apple IOS, and Linux systems.
• Ability to communicate technical issues to non-technical users.

Responsibilities

• Act as escalation for the Tech Support Team.
• Monitor and respond to incidents related to security and infrastructure.
• Troubleshoot hardware and software issues.

Skills

MDR – Managed Detection Response

Azure Active Directory

SharePoint

MS Teams

Intune

AVD Azure Virtual Desktop

Strong documentation skills

SQL/DB

Job description

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Position Overview

Compugen is seeking an Infrastructure Specialist for an initial 1-month contract working remotely. Candidates must currently reside within Canada and be available to work PST.

Key Responsibilities

• Security and Infrastructure
• You will be an Escalation for our Tech Support Team.
• Responsible for monitoring and incident response
• Experience supporting Windows, Apple IOS and Linux
• Troubleshooting Hardware and Software issue.
• Communicate technical issues to non-technical users

Skills & Qualifications

Must have direct experience with the following

• MDR – Managed Detection Response
• Azure Active Directory
• SharePoint
• MS Teams
• Intune
• AVD Azure Virtual Desktop
• Strong documentation skills
• SQL/DB (nice to have)

Equity Statement

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table—and we are taking deliberate action to make this a reality.