Infrastructure Specialist - Remote

Compugen Inc; Remote; CAD 60,000 - 80,000; Full time

Job summary

A prominent technology firm is looking for an Infrastructure Specialist for an initial 1-month contract, operating remotely. The successful candidate will monitor security and infrastructure, act as an escalation for the Tech Support Team, and troubleshoot both hardware and software issues. Strong documentation skills and experience with technologies like Azure Active Directory, SharePoint, and Windows support are essential. The role is ideal for individuals passionate about technology and providing exceptional support.

Qualifications

• Experience supporting Windows, Apple IOS and Linux.
• Strong troubleshooting skills for hardware and software issues.
• Ability to communicate technical issues to non-technical users.

Responsibilities

• Act as an escalation point for the Tech Support Team.
• Responsible for monitoring and incident response.
• Troubleshoot hardware and software issues.

Skills

MDR - Managed Detection Response

Azure Active Directory

SharePoint

MS Teams

Intune

AVD Azure Virtual Desktop

Strong documentation skills

SQL/DB (nice to have)

Job description

About Compugen

Compugen is Canada’s largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We’re not only focused on achieving our goals - we’re dedicated to helping you achieve yours.

If you’re relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview

Compugen is seeking an Infrastructure Specialist for an initial 1-month contract working remotely. Candidates must currently reside within Canada and be available to work PST.

Key Responsibilities

• Security and Infrastructure
• You will be an Escalation for our Tech Support Team.
• Responsible for monitoring and incident response
• Experience supporting Windows, Apple IOS and Linux
• Troubleshooting Hardware and Software issue.
• Communicate technical issues to non-technical users

Skills & Qualifications

• MDR – Managed Detection Response
• Azure Active Directory
• SharePoint
• MS Teams
• Intune
• AVD Azure Virtual Desktop
• Strong documentation skills
• SQL/DB (nice to have)

Equity Statement

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table—and we are taking deliberate action to make this a reality.