Infrastructure Specialist - Platform Engineering Services

IBM; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company is seeking an Infrastructure Specialist to support the Canadian Armed Forces. The role involves managing the CFHIS solution and requires extensive IM/IT experience, particularly in Citrix XenApp. The ideal candidate will have a Bachelor's Degree and be capable of working onsite in Ottawa, Canada. Join our team to contribute to vital health system enhancements.

Qualifications

• Must hold a Bachelor's Degree.
• 10 years of experience in a technical IM/IT role.
• Experience in leading teams and working with Citrix XenApp.

Responsibilities

• Manage operations and security architectures of the CFHIS solution.
• Monitor system performance and mitigate risks.
• Collaborate in a fast-paced environment.

Skills

10 years of experience in IM/IT

Leadership in installation and maintenance of Citrix XenApp

Integration using HL7 protocols

Information system security architecture

Troubleshooting information systems

Client-facing roles

Education

Bachelor's Degree

Tools

Citrix XenApp

VMWare

AIX servers

Job description

The person to fill this role will work in Ottawa at the Canadian Armed Forces location at Carling Campus (on Moodie drive). They will join a team of professionals supporting the Canadian Forces health system, delivering minor and major enhancements, incident resolutions and infrastructure support.

The candidate needs to be Ottawa area based, and available to work onsite. The candidate must be eligible or already hold current Secret clearance. Education must be in Canada or the candidate must provide proof of foreign education. Candidates must meet a grid detailing required experience. The grid contains minimum required experience.

Your role and responsibilities

The Senior System Support Analyst will be responsible for managing the operations and implementation of the CFHIS solution security architectures, managing and monitoring system performance, identifying and mitigating potential risks and issues, and working collaboratively in a fast-paced environment.

The candidate needs to have 10 years of experience in IM/IT, in a technical role, 18 months of continuous experience leading a team in the installation, integration, configuration, and maintenance of Citrix XenApp 6 or later, 3 years of experience in integrating 2 or more information system components using HL7 message protocols, 3 years of experience in the implementation or operation and maintenance of information system security architectures, 3 years of experience in information system trouble shooting. Experience supporting commercial off the shelf software upgrades - reviewing release notes, planning release to test environments and production, coordinating testing with the Test Lead, support after implementation.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

The candidate must have the following experience:

• A minimum of 10 years of experience in IM/IT, in a technical role.
• Two years of continuous demonstrated experience on one project, leading a team in the installation, integration, configuration, and maintenance of Citrix XenApp 6 or later.
• Experienced ina new or existing Information System comprised of VMWare and LPAR, hosting Windows servers (2008 or later) and AIX servers (Version 7 or later) using VPNs and firewall. The referenced Information System must be comprised of 2 or more integrated software applications in a virtual 3 tier (User Interface, Logical Layer containing business rules and Data) or greater environment across a multiplatform ITI
• 3+ years ofdemonstrated experience in designing, developing and/or supporting the integration of two or more information system components using one or more of the following message protocols: HL7, Web Services, Biz Talk, MQ Series or Web Sphere.
• The experience must be within the last 10 years and in blocks of six consecutive months or greater duration. They must have a minimum 3 years of continuous demonstrated experience on one project in the implementation or operation and maintenance of information system security architectures, which must include all of the following: Security Information and Event Management (SIEM);Citrix Thin-Client architecture; andPublic Key Infrastructure (PKI).
• Demonstrated experience in information system trouble shooting, which must include all of the following activities:Documented Diagnosis;Documented Problem Analysis; and Documented Recommendations
• Previous experience in client-facing roles, excellent communication skills and leadership.

Preferred technical and professional experience

Same as above

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

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Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

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ABOUT IBM

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At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

Job Title

Infrastructure Specialist

Job ID

71691

City / Township / Village

State / Province

Country

Canada

Work arrangement

Onsite

Area of work

Infrastructure & Technology

Employment type

Regular

Contract type

Regular

Position type

Professional

Some travel may be required based on business demand

Company

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?