Infrastructure Services Specialist (ISS)

Ottawa Catholic School Board; Ottawa; On-site; CAD 95,000 - 104,000; Full time

Job summary

A prominent educational institution in Ottawa is seeking an Infrastructure Services Specialist to ensure the installation and maintenance of IT infrastructure. The role involves collaborating on innovative solutions, managing Azure Active Directory, and providing support to technical teams. The ideal candidate will have a degree or diploma in a related field, along with 3 years of relevant experience. A comprehensive benefits plan is included, along with a competitive salary ranging from CAD 95,098 to 103,153 per year.

Benefits

Comprehensive benefits plan

Pension plan

Qualifications

• 3 years of directly related experience.
• Proven experience in system administration and network management.
• Hands-on experience with cybersecurity principles.

Responsibilities

• Assist in designing and implementing innovative IT infrastructure solutions.
• Manage Identity & Access Management services.
• Investigate cybersecurity incidents and propose mitigation strategies.

Skills

Active Directory

PowerShell

Cybersecurity

Intune

Networking

Education

Degree or diploma in a related field

Tools

Azure Active Directory

Intune

Next Generation Firewalls

Job description

Infrastructure Services Specialist (ISS)

Learning Technologies Department

Non-Affiliated Level PES4

• If you are a current OCSB employee you must use your OCSB ATE account to apply to this vacancy.

The OCSB is currently seeking Infrastructure Services Specialist (ISS). The possible work addresses for this position can be found in our school directory .

Why Work With The Ottawa Catholic School Board : The OCSB proudly serves over 50000 students across 90 work locations. We offer an education that respects all faiths universal values and is grounded in Catholic principles. We foster innovation to inspire Deep Learning so that all can realize their full potential. We offer a collaborative work environment fulfilling careers and the opportunity to make a difference in our students lives.

The OCSB is committed to equitable hiring employment and promotion practices and is dedicated to an inclusive workforce that reflects the diversity of our students and our communities. The OCSB is actively seeking applications from Indigenous peoples Black and racialized people persons with disabilities people from gender diverse communities and / or people with intersectional identities as well as individuals who can contribute to continuous diversification of ideas.

The Ottawa Catholic School Board acknowledges that the land on which our schools are located is the traditional unceded territory of the Algonquin Anishnabek Peoples. We extend our respect to all First Nations Inuit and Métis Peoples for their valuable past and present contributions to this land.

Reporting to the Infrastructure Architect the ISS is a key member of the Infrastructure and Enterprise Solutions team. The Infrastructure Services Specialist (ISS) ensures the installation maintenance and monitoring of IT infrastructure to provide seamless access to resources and the Internet. This role supports the organizations mission and values through strategic systematic approaches to IT operations and security. They are expected to collaborate with team members to implement innovative solutions and resolve complex challenges efficiently with an emphasis on delivering measurable improvements in infrastructure performance and user satisfaction. They utilize advanced tools and technologies such as Azure Active Directory and Next Generation Firewalls to enhance infrastructure reliability. The position requires flexibility including occasional evening and weekend hours to meet operational needs and support Ministry of Education initiatives.

Job Description :

Assist in designing and implementing innovative IT infrastructure solutions

Administer and maintain server hardware and OS software

Manage Identity & Access Management services including Azure Active Directory Cloud Services / Entra ID authentication

Ensure seamless data integration across all solutions

Collaborate on developing implementing and managing LAN / WAN Wireless Infrastructure Security Management Systems and Active Directory Services

Act as a point of escalation for modifying permissions and security settings for contractors and support staff

Investigate cybersecurity incidents and propose mitigation strategies

Identify document and mitigate security risks across the enterprise

Automate routine tasks using PowerShell for account lifecycle management (creation changes deletions) and report generation from Azure and Intune

Develop and maintain automation scripts for infrastructure monitoring and enhancements

Manage desktop environments using Intune including app deployment and Autopilot configurations

Ensure seamless device lifecycle management from provisioning to decommissioning

Provide support to Level 1 technicians and client support teams conducting root cause analysis for recurring issues.

Create and periodically update technical and user documentation.

Draft action plans for contractors and support staff.

Liaise with other departments to establish and maintain systems

Required Qualifications :

Degree or diploma in a related field

3 years of directly related experience

Proven experience in system administration network management and security

Strong expertise in Microsoft Active Directory Azure AD / Entra ID management Cloud Application Suites etc.

Proficiency in PowerShell or other scripting tools for automation

Hands‑on experience with Intune for desktop and device management (Autopilot app deployment)

Experience with LAN / WAN and wireless infrastructure.

Knowledge of cybersecurity principles and incident response.

Excellent problem‑solving documentation and communication skills

Valid Ontario Drivers License with access to a vehicle

Individuals who possess an equivalent combination of education and experience may also be considered

This is a permanent full‑time (1.0 FTE) position. The anticipated start date of this position is as soon as the interview process is complete. The annual salary range of $95098 - $103153. There is also a comprehensive benefits and pension plan available.

How to Apply: Applicants are required to apply through ApplytoEducation (ATE) and ensure a cover letter and resume are included in the ATE profile. Interested applicants must submit their application by no later than 5 : 00 pm on November 28 2025.

Interviews: We thank all applicants in advance for their interest; however only those candidates selected for an interview will be contacted.

Reference Policy: We value your privacy. References will only be contacted if you are selected to move forward in the hiring process.

AI may be utilized throughout the selection and recruitment process.

Pursuant to the Accessibility for Ontarians with Disabilities Act (AODA) if you require accommodations at any time throughout the application process please contact the Human Resources Department via email at prior to the posting closing date so that appropriate arrangements can be made.

Data Privacy Statement : Personal information on this form is collected under the authority of Ontario Regulation 298 (Operation of Schools - General) under Education Act R.S.O. 1990 c. E.2 as amended (Education Act) sections 58.5(1) and 171(1) of Education Act and will be used by Ottawa Catholic School Board (OCSB) for employment purposes. The information is retained in accordance with the Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990 c. M. 56 and will be disclosed to authorized OCSB staff in order to administer the above purpose. The Boards Notice of Collection Use and Disclosure & the Protection of Privacy Policy support document entitled Privacy and Information Management of Personal Information may be viewed on the Boards website at . Questions about Privacy should be directed to the Privacy Officer by email to .

Required Experience :

IC

Key Skills

Disaster Recovery,Active Directory,Production Environment,OS,Windows,AIX,Asset Management,ITIL,Linux,Perl,Java,Business Units,Uat,UNIX,Architecture

Employment Type: Full‑Time

Experience: years

Vacancy: 1

Monthly Salary Salary : 95098 - 103153