Infrastructure Operations Lead

Durham Community Health Centre; Oshawa; On-site; CAD 64,000 - 68,000; Full time

Job summary

Durham Community Health Centre (DCHC) is hiring an Infrastructure Operations Lead to support the Infrastructure and Operations team. You will oversee facilities management, health and safety compliance, and capital projects across DCHC sites, ensuring business continuity and efficient operations.

The role requires a 3–5 year background in facilities management, strong vendor relationships, and the ability to coordinate complex projects.

Qualifications

• Bachelor's degree or Diploma in Business Administration, Facilities Management, Health Care Management or related field.
• 3-5 years of facilities management and vendor management experience, preferably in healthcare/nonprofit.
• Experience with project management or coordination.
• Knowledge of fire pumps/panels, HVAC, and health & safety standards.

Responsibilities

• Assist the manager in managing DCHC infrastructure and facilities for business continuity.
• Develop multi-year infrastructure strategy aligned with the plan.
• Coordinate with department leaders on infrastructure needs and improvements.
• Manage capital infrastructure projects including logistics and vendor relations.
• Negotiate leases and procurement, ensuring adherence to timelines and budgets.
• Support safety and facility testing/reports; oversee maintenance and cleanliness.
• Supervise building systems and staff with manager support.
• Ensure preventive maintenance schedules are followed.

Skills

Negotiation

Time management

Communication

Project coordination

Microsoft Office

BAS

Education

Facilities management degree

Tools

BAS

Microsoft Office

Job description

Position Title: Infrastructure Operations Lead

Job Posting Deadline for Internal Candidates: August 4, 2026

Employment Status: Permanent Full-Time

Position Status: This is a Non-Bargaining Unit position

Vacancy Status: This posting is for an existing vacancy

Hours of Work: Monday - Friday, 35 hours per week

Salary Range: $64,000 -$68,000 commensurate on skills and experience and plus Group Benefits & HOOPP

Position Reports to: Manager, Infrastructure Management & Operations

Primary work location: Oshawa with flexibility to work at other DCHC sites as required.

Organization

Who We Are: Durham Community Health Centre (DCHC) is a registered charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education for Durham community members facing barriers to health and well‑being.

Who We Serve: DCHC offers equity-focused programs and services for priority populations, including Indigenous peoples, Black communities, 2SLGBTQI+ community members, newcomers to Canada, seniors, and clients without a family doctor. This approach helps community members access both preventive care and care when they are ill.

How We Work: Our interprofessional team includes physicians, nurse practitioners, nurses, counsellors, dietitians, outreach workers, medical secretaries, and administrative staff. Together, we place each client at the centre of care and respond to their needs through integrated clinical care, wellness supports, and health education.

Why Join Now: This is an exciting time to join DCHC as we advance an energizing path toward greater impact in local health care. Guided by our Strategic Plan, Theory of Change, brand, client stories, and resources, we are diversifying, expanding, and strengthening how we serve the community.

Position Overview

The Infrastructure Operations Lead plays a crucial role in supporting the Infrastructure and Operations team in various key functions related to corporate services. The Infrastructure Operations Lead is responsible for ensuring the smooth operation of these essential services, contributing to the overall efficiency and functionality of Durham Community Health Centre. This role involves overseeing and coordinating activities such as facilities management and health and safety compliance. Additionally, may be asked to assist or serve on committees or project groups.

Responsibilities

• Assist the manager effectively and efficiently managing all DCHC infrastructure and facilities for business continuity. Ensure an updated business continuity plan exists within the organization.
• Assist Manager in development of a multi-year infrastructure strategy exists in alignment with the organization's strategic plan with the guidance of the manager.
• Proactively liaise with departmental leaders to seek input on infrastructure needs and areas of improvement/opportunities.
• Assist in managing all Capital Infrastructure projects including logistic management of the organization.
• Effectively work with external vendors to ensure deliverables are met on budget and within established timelines.
• Assist in the negotiation of new site leases, relocation and related procurement or contract renewals.
• Support with conducting appropriate engineering and facility tests/reports to ensure safety and sustainability of DHC facilities.
• Assist in supervising building design and systems and building operating systems (HVAC, BAS, Electrical, Access control), with the support of the manager.
• Assist the manager in ensuring periodic and preventive maintenance through proactive troubleshooting
• Ensure that facility maintenance and cleanliness standards are met.
• Manage the facilities database, security systems and access control system(s).
• Support the manager in designing and implementing required policies.
• Support the effective implementation and adherence to Health and Safety legislation.
• Ensures that maintenance and preventative maintenance schedules are maintained.
• Provides oversight to building operations and contract staff and delegates and follows up on tasks as required.
• Support special projects or initiatives as assigned

Operations Support

• Support positive working relationships within the team through effective communication, a culture of collaboration, accountability, inclusivity, and innovation.
• Provide insights into service delivery design, support goal setting, staff performance enhancement and quality improvement efforts.
• Effectively support fair workload distribution, employee scheduling and actioning of absence requests.

Qualifications

• Bachelor's degree or Diploma in Business Administration, Facilities Management, Health Care Management or a related field.
• 3-5 years of experience in facilities management, and vendor management, preferably in a healthcare and/or nonprofit setting.
• Experience with project management or project coordination
• General knowledge in the following areas:
  • Fire pumps/fire panels
  • HVAC systems
  • Occupational Health and Safety standards and procedures
• Strong negotiation skills and the ability to build and maintain internal and external stakeholder relationships.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), building automation systems (BAS).
• Have excellent verbal and written communication skills.
• Understand tendering processes like RFQ, RFP, and RFI.
• Prioritize tasks and meet deadlines consistently in a busy environment with multiple competing priorities.
• Must have valid driver's license and regular access to a vehicle to travel in between sites, as required.
• Be flexible and adaptable.

Full vaccination against COVID-19 is mandatory for this position. DCHC will adhere to its duty to accommodate individuals who are unable to be fully vaccinated for a reason protected under human rights legislation.

DCHC encourages applications from individuals who reflect the diversity of the communities served, including Indigenous peoples, racialized persons, persons with disabilities, members of the 2SLGBTQIA+ community, and other equity-deserving groups.

Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so all employees have the opportunity to thrive. DCHC will comply with all applicable standards under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code, and any other applicable legislation.