Infrastructure Operations Engineer

NexGen Cloud; Quebec; Hybrid; CAD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Wellbeing benefits

25 days of holiday

Flexible remote or hybrid work

Job summary

NexGen Cloud is expanding its OpenStack and Kubernetes environments to support scalable GPU workloads. You’ll own design, deployment and operations of critical infrastructure and collaborate with cross-functional teams to ensure reliability and performance.

If you enjoy solving hard problems, taking end-to-end ownership, and delivering tangible impact, this role offers real ownership, a fast-paced environment, and opportunities to shape enterprise AI cloud infrastructure.

Qualifications

• Extensive hands-on Linux systems administration experience.
• Proven experience building and wiring servers and racks on site.
• Direct data center work experience and on-site hardware handling.
• A willingness to travel to Quebec sites as required.
• Strong understanding of networking and storage systems.

Responsibilities

• Design, deploy, and operate OpenStack and Kubernetes environments for GPU workloads.
• Build infrastructure with IaC and GitOps; automate provisioning and deployment.
• Improve GPU workload scheduling and ensure platform stability with monitoring and logging.
• Lead incident response and drive platform reliability improvements.
• Enforce security controls across infrastructure and containers.
• Collaborate with Platform, DevOps, AI, Product, and Support teams.

Skills

Linux systems administration

Server hardware setup

Data center operations

Networking and storage

Willing to travel to Quebec sites

Tools

OpenStack

Kubernetes

Job description

ABOUT NEXGEN CLOUD:

NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature.

We're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practice what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like.

THE ROLE: Infrastructure Operations Engineer

This role exists because our platform is scaling quickly — and complexity comes with it. As we expand our OpenStack and Kubernetes environments globally, we need engineers who can take real ownership of how the platform is designed, operated, and improved. You'll have direct ownership over business-critical infrastructure that impacts performance, reliability, and customer experience.

This is not a maintenance role. If you like solving hard problems, owning systems end-to-end, and seeing the impact of your work immediately — you'll enjoy this.

WHAT YOU'LL BE DOING:

Rather than a long checklist, here's what success in this role looks like:

• Own the design, deployment, and operation of OpenStack and Kubernetes environments — ensuring platform performance, scalability, and resilience for GPU workloads
• Build and improve infrastructure using infrastructure-as-code and GitOps practices, driving automation across provisioning, deployment, and operational workflows
• Optimise GPU workload scheduling using Kubernetes and NVIDIA tooling, and implement monitoring, logging, and alerting to ensure platform stability
• Lead incident response and drive continuous improvement of reliability across the platform
• Maintain strong security controls across infrastructure and container layers — RBAC, network policies, and tenant isolation
• Work closely with Platform, DevOps, AI, Product, and Support teams to align infrastructure capabilities with customer and platform requirements

ABOUT YOU:

We're more interested in how you think and work than in a perfect CV. You'll likely bring a combination of the following:

Essential

• Extensive hands-on Linux systems administration skills and knowledge — genuine depth, not surface-level familiarity
• Strong, proven experience building servers and racks — you've physically assembled, cabled, and commissioned hardware, not just specified or overseen it
• Direct hands-on experience physically working in data centres — you've personally stacked and racked hardware on-site
• A willingness and ability to travel to Quebec sites as required
• A solid understanding of networking and storage systems

Nice to Have

• Experience installing, racking, and configuring GPU hardware specifically, ideally including NVIDIA platforms
• Production experience running OpenStack and/or Kubernetes at scale
• Experience with infrastructure automation, CI/CD, and Git-based workflows
• Broader exposure to HPC or large-scale compute environments
• Contributions to open-source projects

WHAT WE OFFER:

• Competitive salary and annual discretionary bonus scheme
• Employee wellbeing benefits
• 25 days of holiday, plus public holidays
• Flexible working arrangements (remote or hybrid, depending on role and location)
• Real ownership and autonomy, with the trust to take initiative and experiment
• The opportunity to make a visible, meaningful impact as we scale
• Clear career progression and growth opportunities in a fast-growing company
• A collaborative, international culture built on trust, transparency, and ownership
• The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission-driven colleagues

MORE INFORMATION

Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases and hear exciting news in the neocloud space.