Information Technology - QA Manager, Retail Technology

Aritzia; Vancouver; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading retail technology company in Metro Vancouver is seeking a QA Manager in Retail Technology to lead quality assurance efforts. You will develop testing strategies, optimize processes, and ensure high-quality solutions. Ideal candidates will have experience in leading QA teams, familiarity with automation tools like Selenium, and a strong commitment to continuous improvement. This role offers a competitive salary range of $100,000 - $150,000 CAD, along with industry-leading perks and benefits.

Benefits

Product Discount

A-OK Commissary & Cafe

In-office fitness studio

Virtual Wellness resources

Aspirational Workplace

Additional amenities like bike rooms

Qualifications

• Experience in leading QA teams and mentoring staff.
• Proven ability to develop test strategies for complex projects.
• Experience with Omni Channel Point of Sale systems.

Responsibilities

• Establish and refine QA processes and strategic test approaches.
• Develop structured test plans and coordinate testing activities.
• Manage test data and environments, ensuring data integrity.

Skills

Leading and mentoring QA teams

Test automation

Agile and Waterfall methodologies

Collaboration with cross-functional partners

Education

Relevant certifications or education related to QA

Tools

Selenium

Cypress

JMeter

Oracle

Adyen

Job description

THE TEAM

The mission of the Retail Technology Department is to design, build, deliver and operate robust, efficient and scalable Retail technology solutions that align with our strategic business and technology goals.

THE OPPORTUNITY

Aritzia is growing and our Retail Technology team is growing with it. This is a unique opportunity to be part of the team responsible for designing, building, delivering, and operating robust, efficient, and scalable Retail Technology solutions that align with Aritzia’s strategic business and technology goals. As the QA Manager, Retail Technology, you will lead and manage quality assurance efforts across the Retail domain, ensuring the consistent delivery of high-quality solutions and products. You will develop and implement advanced testing strategies, optimize QA processes, and collaborate closely with other Technology teams and business partners to align QA efforts with organizational objectives. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia — while enjoying one yourself.

THE ROLE

As the QA Manager, Retail Technology, you will:

• Establish and refine QA processes and a strategic test approach, balancing manual and automated testing, and define key metrics to align practices with business goals and drive continuous improvement through data-driven insights.
• Develop and implement structured, scalable test plans, including resource allocation, timelines, and deliverables, while coordinating testing activities across teams for comprehensive coverage.
• Execute test scripts and document test cases for Retail Technology solutions across waterfall and agile methodologies in partnership with the business.
• Partner with QA automation engineering to integrate automated testing into the CI/CD pipeline for efficient, scalable test execution.
• Manage and maintain test data and environments, ensuring data integrity, system reliability, and scalable infrastructure to support QA workflows.
• Triage defects and prioritize, track, resolve and close issues while leveraging root cause analysis to implement preventative measures.
• Work with Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.

THE QUALIFICATIONS

Proven and best-in-class skills, education, and/or applicable certifications

• Proven skills, certifications, education and/or experience in:
  • Leading and mentoring QA teams, fostering a culture of growth and development
  • Developing and implementing test strategies for complex, high-impact projects with a focus on scalability, quality, and efficiency
  • Omni Channel Point of Sale experience is important (e.g. Oracle, Adyen) , API testing, and microservices architecture, ensuring end-to-end test coverage and seamless system integration
  • Test automation (e.g., Eggplant, Selenium, Cypress, Tosca), performance testing (e.g., JMeter, LoadRunner), and CI/CD pipelines
  • Agile and Waterfall methodologies, ensuring effective integration and continuous delivery across diverse development environments
• The ability to collaborate fluently with cross-functional partners
• A growth mindset and commitment to continuous development and improvement
• A commitment to learn and apply Aritzia's Values and Business and People Leadership principles

THE COMPENSATION

The typical hiring range for this position is $100,000 - $150,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience.Additionally, this position may be eligible for bonus.

We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications.

Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational workspaces and elevated employee perks and experiences — we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
• A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
• The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
• Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
• Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof.
• Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.
• The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.