Information Technology Manager

KeepRite Refrigeration; Brantford; On-site; CAD 100,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits package

DC pension program

Professional development reimbursement

On-site lab and R&D facilities

Growth opportunities

Job summary

KeepRite Refrigeration, a leading North American refrigeration solutions provider, is seeking an IT Manager to lead the IT team and oversee IBM i systems. You will design, develop, and support applications on the IBMi platform while collaborating with business units to optimize processes and data flows.

Ideal candidates have supervisory experience and deep SQL/DB2 knowledge, plus RPG/RPGLE/CL skills. This on-site role offers a comprehensive benefits package and growth opportunities in Brantford,

Qualifications

• Technologist or Technician Diploma and relevant IT supervision experience.
• Strong background in IBM i/AS400, SQL DB2, and data integration.
• Experience with REST web services and modern development tools is preferred.

Responsibilities

• Lead IT team and maintain hardware and software infrastructure.
• Develop and support applications on IBMi (iSeries) platform using RPG/RPGLE/CL.
• Collaborate with business teams to automate processes and integrations.
• Manage security, access controls, and licensing compliance.
• Develop web services and APIs to connect IBM i with external apps.
• Coordinate system upgrades, backups, and vendor negotiations.

Skills

SQL

DB2

DDS

DDL

REST/JSON

RPG

RPGLE

RPG Free

CL

VS Code

Node.js

Git

Supervisory experience

Manufacturing domain

Education

Technologist or Technician Diploma

Tools

Windows Server

Exchange Server

IBM Power Systems (iSeries, AS/400)

VS Code

Node.js

Job description

Job Description

Who are we?

National Refrigeration and Air Conditioning Canada Corp. is a leading North American manufacturer of commercial refrigeration products marketed under the KeepRite Refrigeration brand name. These products include specialized applications in food storage and processing, industrial process cooling, including evaporator coils, condensing units, condensers, heat transfer and heat recovery and air conditioning products. From the smallest unit to the very largest, KeepRite Refrigeration brings experience and commitment to the refrigeration industry - beginning with the product design and engineering, and continuing through manufacturing, sales and aftermarket support. KeepRite Refrigeration products have been manufactured and distributed worldwide for 80+ Years.

About The Role

We are currently seeking an IT Manager to lead our IT team. This role is responsible for maintaining all computer hardware and software, as well as our other information systems. This individual will also design, develop, maintain, and support applications running on the IBMi (iSeries AS/400) platform. You will work with SQL, Node.js, RPG, RPGLE, and CL to optimize system performance, automate business processes, and develop integrations with external applications. The ideal candidate will collaborate closely with various business teams to deliver effective technical solutions that align with organizational needs.

Responsibilities Include, But Are Not Limited To

Administration and operation of IBM Power System (iSeries, AS/400) computer

• Perform OS upgrades, apply PTFs and monitor system performance
• Arrange service calls, coordinate software modifications and maintain regular backup schedules
• Maintenance of software packages, Jobscope, Kronos, and TL Ashford, ACOM
• Additional programming to enhance applications using RGP, CL and SQL
• Manage security and access control, including user profiles, system values and object authority
• Develop web services and APIs to connect IBMi with external applications
• Evaluate 3rd party vendor proposals, negotiate hardware/software agreements and manage software licensing compliance

Administration and operation of phone system and cell phones

• Routine maintenance of phone system (name/extension changes, mailbox maintenance, IP Phone setup and deployment, speed call setup, holiday schedules)
• Routine maintenance of Automated Call Director (ACD) and Unified Communicator Advanced software (agent queue assignments, skill level maintenance)
• Provide reports as requested.
• Arrange service calls for changes or problems and plan and research upgrades

Coordination of personal computers and network

• Work with staff to coordinate PC support, upgrades, network support, upgrades (servers, switches, data lines, network software)
• Maintain regular backup schedules on servers

Operation of other business machines (printers and photocopiers)

• Arrange service calls for changes or problems and plan and research upgrades

Miscellaneous

• Provide user support for all above systems (hardware, software and business machines)
• Maintain and support the building security software (Sonitrol)
• Generate and distribute month-end reports and prepare for and run year end reports
• Prepare for, print tickets for, and run reports for Annual Physical Inventory
• Transfer drawings and revisions from Search Me to Jobscope on a weekly basis
• Purchase parts and supplies for all above systems (AS/400, telephones, PC’s, printers, network equipment, photocopiers, fax machines, mailing machine, building access)
• Forecast and manage the annual IT operating expenses and capital expenditures
• Develop, monitor and ensure compliance of the Computer Use Policy
• Maintain continuous learning & innovation, staying updated on emerging technologies, recommend improvements, and implement best practices to enhance system performance, security, and reliability.
• Perform other duties as assigned by the General Manager.

Preferred Qualifications/ Skills

• Technologist or Technician Diploma and 5 years related experience
• Previous supervisory experience
• Experience with Microsoft Windows Server and/or Exchange Server, as well as IBM Power Systems (iSeries, AS/400)
• Extensive knowledge in SQL, Embedded SQL, DB2, DDS, and DDL for database management and integration.
• Experience developing and integrating REST web services using JSON on the IBMi platform.
• Strong programming skills in RPG, RPGLE, RPG Free and CL
• Familiarity with VS Code, Node.js, and modern development tools considered an asset
• Experience in manufacturing and order lifecycle applications preferred
• Knowledge of Git for version control and collaborative development is considered an asset

What We Offer

• Top company known for innovation in its field
• Privately owned company with a strong future
• On-site UL-certified lab, with 15,000 square feet of state-of-the-art research and development equipment
• Comprehensive and competitive company-paid benefits package
• Registered DC pension program
• Professional Development and Membership Reimbursement

Location: 159 Roy Blvd, Brantford, N3R 7K1 (On-site)

Hours of Work: Monday – Friday, 8:00 am – 4:30 pm

Accessibility

KeepRite Refrigeration is proud to be an equal opportunity employer, committed to fostering an inclusive and accessible hiring process. We strive to ensure our recruitment, assessment, and selection processes are barrier-free and accommodate applicants with disabilities as needed. Please notify the HR department upon scheduling your interview if you require accommodation in advance.

To learn more about KeepRite Refrigeration, please visit www.k-rp.com