Information Services Clerk

Timmins and District Hospital; Timmins; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional healthcare facility in Timmins seeks a clerical/receptionist professional to update patient information and provide excellent service to patients and staff. The ideal candidate will possess a high school diploma, clerical experience, and must communicate effectively in both English and French. This role offers a starting salary of $26.45/hour with benefits including pension plan enrollment.

Benefits

Healthcare of Ontario Pension Plan

Qualifications

• Must have strong abilities to work with computer data entry systems.
• Must have excellent interpersonal and communication skills.
• Must possess the ability to provide effective services in both English and French.

Responsibilities

• Update patient demographic information in the Meditech system.
• Interact effectively with patients, visitors, and staff.
• Handle highly sensitive information confidentially.

Skills

Typing 40 wpm

Interpersonal and communication skills

Clerical perception

Computer data entry systems

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Education

High school diploma or equivalent

Office Administration or related graduate program

Job description

To perform the clerical and/orreceptionist duties within the Information Services portfolio: Reception /Registration / Switchboard / Health Data functional areas.

POSITIONRESPONSIBILITIES:

• Updatepatient demographic Information and Register Patient visit data into theMeditech System.
• Enter/ update required information into ERNI, CRITICAL and other web-based programsas needed.
• Interactand take directions with/from Patients, Visitors and other staff, asrequired.
• Requiredto communicate effectively with people at all levels, in person and on thetelephone, when providing or obtaining information.
• Usingyour skilled clerical perception, you will be required to accuratelyobserve pertinent details contained within written material and whendocumenting received data and/or filing reports.
• Youmust be alert, possess a good memory, present a pleasant personality andemploy tact and diplomacy in always carrying out the positionresponsibilities.
• Youwill be required to handle highly sensitive information confidentially.
• Mustmaintain good working relationships with departmental staff, health careproviders and all other hospital staff as per the Respectful WorkplacePolicy established at TADH.
• Toperform other departmental responsibilities as assigned.

POSITION REQUIREMENTS:

• High school diploma or equivalentrequired. Post-secondary graduates from an Office Administration, MedicalAdministration, Business Administration or other related graduate program ismandatory.
• Previous work experience in theclerical office environment and knowledge of medical terminology would be anasset.
• Musthave the ability to perform / apply routine office procedures / clerical tasks(typing 40 wpm, filing rapidly and accurately).
• Musthave strong abilities to work with computer data entry systems.
• Intermediateto advanced knowledge and use of Microsoft Word, Excel, PowerPoint and Outlook.
• Must have the ability to workindependently and demonstrate initiative with minimal supervision within a teamenvironment.
• Musthave excellent interpersonal and communication skills, oral and written.
• Must have the clerical perception tocheck entries such as names, titles and chart numbers and to file material inproper sequence.
• Must possess the ability to understandinstructions, and to exercise good judgment when meeting and dealing withpatients, visitors, and other professionals.
• Employment history which demonstratesregular attendance at work.
• Must have the physical ability to workwhile sitting or standing most of the working day and be able to bend, reach,lift and crouch while using departmental files.
• Must be flexible with shifts.
• Current resume is required and mustpass a security check.
• Current registration, switchboard,chart assembly and scanning experience would be an asset.
• Mustpossess the ability to provide effective services to clients/patients in bothEnglish and French. Individuals who meetthe language requirements of this post are invited to submit their résumé forconsideration.
• AllTADH staff members must follow the COVID-19 vaccination series in accordancewith the most up-to-date vaccine guidance provided by the Ontario Ministry ofHealth.

Compensation and Benefits

• Startingsalary of $26.45/hour; $51,577.50/year (As per Step 1 of the STW collectiveagreement.)
• Option toenroll in Healthcare of Ontario Pension Plan.

Interested applicants must submit their résumé by Department of Human Resources, Timmins and District Hospital, 700 RossAvenue East, Timmins, Ontario, P4N 8P2. Telephone [phone]; Fax [phone]; Attention: Janelle LaSalle, [e-mail].

Timminsand District Hospital will provide accommodations for applicants withdisabilities during the recruitment process.

* In the spirit ofequity and inclusion, lived experience including intersectionality as aracialized individual, a woman, a member of 2SLGBTQIA+ communities, or a Personwith a Disability will be a large consideration in the selection process.

TADH iscommitted to fostering an inclusive, equitable, and accessible environmentsupporting diversity in our work environment to provide quality care where allfeel valued, respected, and supported. TADH is dedicated to building aworkforce reflective of the communities in which we live, serve, and encourageIndigenous people, visible minorities, and persons with disabilities to applyand self‑identify.

We thank allapplicants for their response; however, only those selected for an interviewwill be contacted.

EXEMPLARY CARE TO NORTHERNERS

WORKING TOGETHER WITH OUR PARTNERS TO IMPROVE THE HEALTH OF NORTHERNERS