Infor LN ERP Analyst | Process Improvement & UAT

Kibbi; Bolton; On-site; CAD 95,000 - 120,000; Full time

Job summary

Husky Technologies is seeking an ERP Business Systems Analyst to deepen functional and technical understanding of key ERP systems, primarily Infor LN, and to translate business needs into practical system solutions. You will partner with business stakeholders and IT teams to plan, design, and implement digital solutions, lead requirements gathering, UAT, training, and post-implementation support.

This role offers growth in a dynamic environment that values innovation, collaboration, and

Qualifications

• Bachelor's Degree/College Diploma in a technical discipline (Engineering or IT related).
• 4+ years’ experience as a technical business analyst or application specialist preferred.
• 4+ years process improvement, data, or technology project experience would be a strong asset.
• 3+ years of experience working with Infor LN.

Responsibilities

• Conduct meetings and workshops with stakeholders to gather, analyze, and document business requirements.
• Critically evaluate information from multiple sources, reconcile conflicting requirements, decompose high-level concepts into detailed requirements, and distinguish user requests from underlying business needs.
• Analyze existing business processes and collaborate with stakeholders to refine, optimize, and develop new processes where required.
• Develop deep functional and technical expertise in ERP systems (primarily Infor LN), related applications, and supporting business processes. Identify system gaps and recommend solutions to meet evolving business needs.
• Create and maintain project documentation, including business requirements, functional specifications, process flows, use cases, test cases, and other project artifacts throughout the project lifecycle.
• Serve as the primary liaison between business stakeholders and IT project teams, ensuring alignment of requirements, priorities, and deliverables.
• Develop test plans, coordinate testing activities, execute system validation, and support business users during User Acceptance Testing (UAT).
• Deliver training and knowledge transfer to end users and support teams on new processes, system enhancements, and project deliverables.
• Provide post-implementation support, troubleshooting, and subject matter expertise to ensure successful adoption of implemented solutions.
• Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.

Skills

Communication

Team collaboration

Facilitation

SDLC knowledge

Agile methodology

English fluency

Education

Bachelor's Degree in Engineering or IT

Tools

Infor LN

Infor Baan IV

Microsoft Dynamics AX 2012

ProAlpha

Job description

Husky Technologies is seeking an ERP Business Systems Analyst to deepen functional and technical understanding of key ERP systems, primarily Infor LN, and to translate business needs into practical system solutions. You will partner with business stakeholders and IT teams to plan, design, and implement digital solutions, lead requirements gathering, UAT, training, and post-implementation support.

This role offers growth in a dynamic environment that values innovation, collaboration, and