Indigenous Health Navigator & Care Coordinator

PAOC; Burlington; In loco; CAD 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

Hamilton Health Sciences is seeking an Indigenous Health Coordinator to support Indigenous patients and families as they navigate the healthcare system. You will provide culturally responsive navigation, coordination, and practical support to improve access to health, social, cultural, and community-based services.

The role focuses on building partnerships with Indigenous organizations, addressing barriers to care, and collaborating with multidisciplinary teams to promote equity and inclusion

Competenze

• Minimum two years experience engaging with community partners to coordinate referral pathways.
• 3-5 years experience with Indigenous healthcare, social services, community-based programming, patient navigation, or a related field.
• 1-2 years experience building and maintaining respectful relationships with Indigenous organizations, and community service providers.
• 1-2 years experience working collaboratively with multidisciplinary teams, including healthcare providers, clinical programs, and administrative teams.
• Knowledge of Indigenous histories, cultures, traditions, and contemporary health priorities, including the impacts of colonization, systemic racism, and social determinants of health on Indigenous peoples’ health experiences and outcomes
• Knowledge of Indigenous approaches to health and wellness, including the importance of cultural identity, community connection, traditional healing practices, and holistic models of care
• Considerable knowledge and experience with healthcare terminology
• Demonstrate excellence in effective communication, customer support, internal and external relationship building and interpersonal skills
• Ability to manage sensitive situations involving patients and families experiencing distress, uncertainty, grief, trauma, or challenging healthcare circumstances
• Experience supporting clinical or administrative teams with projects and/or process improvements as a participant or lead of the work
• Strong organizational skills and ability to effectively coordinate multiple tasks in a dynamic and fast-paced working environment
• Strong ability to analyze, think critically and problem solve in an effort to support continuous improvement.

Mansioni

• Provide culturally responsive navigation, coordination, and practical support to help address barriers to care and improve access to health, social, cultural, and community-based services.

Conoscenze

Community engagement

Relationship building

Communication

Organizational skills

Multidisciplinary collaboration

Analytical thinking

Cultural safety/Indigenous knowledge

Problem solving

Managing sensitive situations

Strumenti

Outlook

Excel

Word

PowerPoint

Descrizione del lavoro

Hamilton Health Sciences is seeking an Indigenous Health Coordinator to support Indigenous patients and families as they navigate the healthcare system. You will provide culturally responsive navigation, coordination, and practical support to improve access to health, social, cultural, and community-based services.

The role focuses on building partnerships with Indigenous organizations, addressing barriers to care, and collaborating with multidisciplinary teams to promote equity and inclusion