In-Store Tech Support Specialist

Best Buy Canada; Greater Sudbury; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts on tech

Competitive compensation and benefits

Flexible schedules

Supportive leaders

Inclusive team

Training programs and certifications

Job summary

Best Buy Canada is seeking a store technical service representative to provide in-store tech support, diagnose and repair customer devices, and deliver an outstanding customer experience. You will help customers understand their needs and create solutions while sharing your passion for technology.

Join our friendly retail team with flexible schedules, competitive compensation, and opportunities to earn certifications and grow your career in tech.

Qualifications

• 6+ months’ experience in a similar role.
• Enthusiasm to support and assist our customers.
• Flexibility to adapt to dynamic situations in a fast-paced environment.
• A commitment to maintaining a safe and fun working environment.
• Excellent communication skills.

Responsibilities

• Create an amazing customer experience
• Assist customers with computer setup, diagnostics, and repairs
• Share your passion for tech and your product knowledge

Skills

Customer service

Communication skills

Adaptability

Team collaboration

Job description

Best Buy Canada is seeking a store technical service representative to provide in-store tech support, diagnose and repair customer devices, and deliver an outstanding customer experience. You will help customers understand their needs and create solutions while sharing your passion for technology.

Join our friendly retail team with flexible schedules, competitive compensation, and opportunities to earn certifications and grow your career in tech.