In-Store Product Guide & Outdoor Brand Ambassador

ARC'TERYX; Burlington; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading outdoor equipment retailer in Burlington, Newfoundland and Labrador, is seeking a Product Guide to deliver exceptional customer service and act as a brand ambassador. Responsibilities include providing technical product knowledge, supporting the guest experience, and collaborating with the store leadership team. Candidates must be self-motivated, flexible, and passionate about outdoor activities. The position offers both full-time and part-time scheduling options.

Qualifications

• Passionate about delivering exceptional customer service.
• Ability to problem solve and enjoy a fun working environment.
• Flexible and accountable to work requirements.

Responsibilities

• Delivering a best-in-class brand experience to guests.
• Championing the brand as an ambassador in-store and in the community.
• Providing feedback on merchandising and in-store experiences.

Skills

Exceptional customer service

Self-motivated

Problem-solving

Flexible and adaptable

Collaborative

Job description

A leading outdoor equipment retailer in Burlington, Newfoundland and Labrador, is seeking a Product Guide to deliver exceptional customer service and act as a brand ambassador. Responsibilities include providing technical product knowledge, supporting the guest experience, and collaborating with the store leadership team. Candidates must be self-motivated, flexible, and passionate about outdoor activities. The position offers both full-time and part-time scheduling options.