In-Store Outdoor Product Guide & Brand Ambassador

Arc'teryx Equipment; Toronto; On-site; CAD 28,516 - 32,786; Full time

Job summary

A leading outdoor gear retailer in Toronto seeks a Product Guide to deliver exceptional customer experiences through technical product knowledge. The role calls for a passionate individual who embodies the brand's spirit, engaging with customers and supporting store initiatives. Responsibilities include mentoring, providing feedback, and working collaboratively with the team. Flexible scheduling for full-time or part-time availability is expected, with competitive hourly pay based on experience.

Qualifications

• Passionate about delivering exceptional customer service.
• Self-motivated and enjoys problem solving.
• Highly flexible and adaptable when faced with ambiguity.

Responsibilities

• Deliver a best-in-class brand experience to guests.
• Champion Arc’teryx as a brand ambassador.
• Support with various store tasks as assigned.

Skills

Customer service

Problem solving

Flexibility

Autonomy

Collaboration

Job description

A leading outdoor gear retailer in Toronto seeks a Product Guide to deliver exceptional customer experiences through technical product knowledge. The role calls for a passionate individual who embodies the brand's spirit, engaging with customers and supporting store initiatives. Responsibilities include mentoring, providing feedback, and working collaboratively with the team. Flexible scheduling for full-time or part-time availability is expected, with competitive hourly pay based on experience.