In-Person Service Advocate – Public Service Impact

Government of British Columbia; Quesnel; On-site; CAD 45,000 - 55,000; Full time

Job summary

A provincial government agency in British Columbia seeks a Customer Service Representative to deliver exceptional public service. Responsibilities include in-person assistance, payment processing, and data entry. Candidates must have Grade 12 education and experience in fast-paced environments. The ideal applicant will possess strong skills in conflict resolution and knowledge of digital applications. This role offers permanent, on-site positions across multiple locations, including Quesnel.

Benefits

Isolation allowance

Diverse and inclusive work environment

Qualifications

• Grade 12 graduation or equivalent required.
• Experience in a high-volume customer service environment.
• Proficient in digital applications and data entry.

Responsibilities

• Provide in-person and digital customer service.
• Process payments and handle data entry tasks.
• Deliver service following government guidelines.

Skills

Customer service excellence

Conflict resolution

Data entry proficiency

Inclusive service delivery

Experience with digital applications

Education

Grade 12 graduation or equivalent

Tools

MS Word

Excel

Outlook

Job description

A provincial government agency in British Columbia seeks a Customer Service Representative to deliver exceptional public service. Responsibilities include in-person assistance, payment processing, and data entry. Candidates must have Grade 12 education and experience in fast-paced environments. The ideal applicant will possess strong skills in conflict resolution and knowledge of digital applications. This role offers permanent, on-site positions across multiple locations, including Quesnel.