In-Person Service Advocate – Public Service Impact

Government of British Columbia; Nelson; On-site; CAD 30,000 - 60,000; Full time

Job summary

A provincial government agency in Canada is seeking a Customer Service Representative to join their In-Person Services Team. In this full-time role, you will provide exceptional service to the community, handling data entry, processing payments, and assisting customers through various channels. Applicants should have Grade 12 or equivalent and experience in inclusive service delivery. This position promises a meaningful impact on the lives of British Columbians, supporting diverse clientele.

Benefits

Isolation allowance for applicable locations

Comprehensive training and support

Qualifications

• Grade 12 graduation or equivalent.
• Experience providing inclusive customer service.
• Experience in a fast-paced, changing environment.

Responsibilities

• Provide customer service in-person, by phone, and digitally.
• Handle data entry and process payments.
• Deliver inclusive service to the community.

Skills

Inclusive customer service

Conflict resolution

Data entry

Education

Grade 12 or equivalent

Tools

MS Word

Excel

Outlook

Job description

A provincial government agency in Canada is seeking a Customer Service Representative to join their In-Person Services Team. In this full-time role, you will provide exceptional service to the community, handling data entry, processing payments, and assisting customers through various channels. Applicants should have Grade 12 or equivalent and experience in inclusive service delivery. This position promises a meaningful impact on the lives of British Columbians, supporting diverse clientele.