In-Person Service Advocate – Public Service Impact

Government of British Columbia; Nakusp; On-site; CAD 45,000 - 60,000; Full time

Job summary

A provincial government in Canada is seeking a Customer Service Representative in Nakusp. You will provide exceptional service through various channels, ensuring inclusivity and support for the community. Ideal candidates will have Grade 12 education and experience in delivering excellent customer service in a fast-paced environment. This is a full-time, on-site position with a focus on supporting diverse clientele.

Benefits

Additional isolation allowance

Diverse workplace

Accommodation available during hiring process

Qualifications

• Experience providing inclusive customer service to a diverse clientele.
• Experience using digital applications/databases to search for and record information.
• Experience handling financial transactions from the public.

Responsibilities

• Provide customer service in-person, by phone, and through digital channels.
• Handle data entry, review applications, and process payments.
• Deliver services that follow government guidelines.

Skills

Inclusive customer service

Conflict resolution

Data entry

Education

Grade 12 graduation or equivalent

Tools

MS Word

Excel

Outlook

Job description

A provincial government in Canada is seeking a Customer Service Representative in Nakusp. You will provide exceptional service through various channels, ensuring inclusivity and support for the community. Ideal candidates will have Grade 12 education and experience in delivering excellent customer service in a fast-paced environment. This is a full-time, on-site position with a focus on supporting diverse clientele.