In-Person Service Advocate – Public Service Impact

Government of British Columbia; Lillooet; On-site; CAD 45,000 - 60,000; Full time

Job summary

A government service organization in Lillooet is seeking a Customer Service Representative to provide inclusive support in-person and digitally. The ideal candidate will possess a Grade 12 diploma and experience in a dynamic service environment, ensuring exceptional service delivery to the community. Role responsibilities include data entry and processing payments while adhering to government guidelines. This position offers full-time, on-site work and promotes a diverse workplace.

Benefits

Isolation allowance for applicable locations

Qualifications

• Experience providing inclusive customer service to diverse clientele.
• Experience working in a high-volume, fast-paced environment.
• Experience using digital applications/databases.

Responsibilities

• Assist customers in-person, by phone, and digitally.
• Process payments and handle data entry tasks.
• Deliver inclusive service that meets government guidelines.

Skills

Inclusive customer service

Conflict resolution

Data entry

Adaptability

Education

Grade 12 graduation or equivalent

Tools

MS Word

Outlook

Excel

Job description

A government service organization in Lillooet is seeking a Customer Service Representative to provide inclusive support in-person and digitally. The ideal candidate will possess a Grade 12 diploma and experience in a dynamic service environment, ensuring exceptional service delivery to the community. Role responsibilities include data entry and processing payments while adhering to government guidelines. This position offers full-time, on-site work and promotes a diverse workplace.