In-Person Service Advocate – Public Service Impact

Government of British Columbia; Kamloops; On-site; CAD 45,000 - 55,000; Full time

Job summary

A governmental organization in Kamloops is looking for a Customer Service Representative to join their diverse team. The role includes providing excellent service to the community via various channels and performing tasks like data entry and payment processing. Candidates must have a Grade 12 diploma and experience in inclusive customer service. This full-time position offers a chance to make a difference in the lives of the community members.

Benefits

Diverse and inclusive workplace

Additional isolation allowance for applicable locations

Qualifications

• Grade 12 graduation or equivalent is required.
• Experience in a fast-paced customer service environment.
• Experience handling financial transactions preferred.

Responsibilities

• Help people in-person, by phone, and via digital channels.
• Handle data entry and payment processing.
• Provide solutions according to government guidelines.

Skills

Providing inclusive customer service

Conflict resolution

Data entry

Using digital applications

Education

Grade 12 graduation or equivalent

Tools

MS Word

Excel

Outlook

Job description

A governmental organization in Kamloops is looking for a Customer Service Representative to join their diverse team. The role includes providing excellent service to the community via various channels and performing tasks like data entry and payment processing. Candidates must have a Grade 12 diploma and experience in inclusive customer service. This full-time position offers a chance to make a difference in the lives of the community members.