In-Person Service Advocate – Public Service Impact

Government of British Columbia; Clinton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A government agency in Clinton is seeking a Customer Service Representative to join its In-Person Services Team. The role involves assisting the community through various communication channels and requires a Grade 12 education along with experience in inclusive customer service. This full-time, on-site position offers an opportunity to make a significant impact on the lives of British Columbians.

Qualifications

• Experience providing inclusive customer service to diverse clientele.
• Experience in a fast-paced environment handling various communication channels.
• Experience in data entry and using digital applications.

Responsibilities

• Help people in-person, by phone, and digitally.
• Handle data entry, process payments, and review applications.
• Provide exceptional service that impacts the community positively.

Skills

Inclusive customer service

Data entry

Conflict resolution

Education

Grade 12 graduation or equivalent

Tools

MS Word

MS Outlook

MS Excel

Job description

A government agency in Clinton is seeking a Customer Service Representative to join its In-Person Services Team. The role involves assisting the community through various communication channels and requires a Grade 12 education along with experience in inclusive customer service. This full-time, on-site position offers an opportunity to make a significant impact on the lives of British Columbians.