In-Person Service Advocate – Public Service Impact

Government of British Columbia; Burns Lake; On-site; CAD 45,000 - 55,000; Full time

Job summary

A provincial government agency in Canada is seeking a Customer Service Representative to provide exceptional service to the community. You will assist customers in-person and through digital channels, in addition to handling data entry and payment processing. Applicants should have Grade 12 education and experience in inclusive customer service. This is a full-time on-site position with locations including Burns Lake. A cover letter and resume are required for application.

Benefits

Isolation allowance

Diverse workplace environment

Qualifications

• Grade 12 graduation or equivalent required.
• Experience in providing inclusive customer service essential.
• Experience in a fast-paced environment necessary.

Responsibilities

• Help customers in-person, by phone, and through digital channels.
• Handle data entry and payment processing.
• Deliver service with a focus on inclusivity and kindness.

Skills

Inclusive customer service

Conflict resolution

Data entry

Digital application usage

Education

Grade 12 graduation or equivalent

Tools

MS Word

Outlook

Excel

Job description

A provincial government agency in Canada is seeking a Customer Service Representative to provide exceptional service to the community. You will assist customers in-person and through digital channels, in addition to handling data entry and payment processing. Applicants should have Grade 12 education and experience in inclusive customer service. This is a full-time on-site position with locations including Burns Lake. A cover letter and resume are required for application.