In-Office Growth: Customer Support Specialist

Uline; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading distributor in Peel Region is seeking a Customer Support Specialist for their Mississauga location. You will process orders, provide solutions, and build relationships with customers via phone and online. Offering a salary between $28 - $32 per hour, along with comprehensive benefits and opportunities for career growth. This role requires strong communication skills and a commitment to customer service.

Benefits

Company-paid extended health coverage

Tuition Assistance Program

Monthly employee-appreciation events

Qualifications

• Excellent problem-solving, listening, and communication skills.
• Prior customer service experience is a plus, but training is available if eager to learn.

Responsibilities

• Process customer orders and handle account inquiries using technology.
• Answer product, pricing, and shipping questions confidently.
• Build business relationships with customers over phone, email, and chat.
• Understand customer needs and recommend Uline's solutions.
• Help customers navigate Uline's website.

Skills

Problem-solving

Listening

Communication skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

A leading distributor in Peel Region is seeking a Customer Support Specialist for their Mississauga location. You will process orders, provide solutions, and build relationships with customers via phone and online. Offering a salary between $28 - $32 per hour, along with comprehensive benefits and opportunities for career growth. This role requires strong communication skills and a commitment to customer service.