In-Office Growth: Customer Support Specialist

Uline; Milton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading distributor of shipping materials in Milton is seeking a Customer Support Specialist to deliver exceptional service. This role involves processing customer orders, providing product recommendations, and fostering strong relationships. Candidates should have a high school diploma and excellent problem-solving skills. The company offers comprehensive benefits and opportunities for professional development.

Benefits

Company-paid extended health coverage

Multiple bonus programs

Tuition Assistance Program

On-site café and fitness center

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training is provided.

Responsibilities

• Process customer orders and make product recommendations.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend best solutions.

Skills

Excellent problem-solving skills

Listening skills

Communication skills

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

A leading distributor of shipping materials in Milton is seeking a Customer Support Specialist to deliver exceptional service. This role involves processing customer orders, providing product recommendations, and fostering strong relationships. Candidates should have a high school diploma and excellent problem-solving skills. The company offers comprehensive benefits and opportunities for professional development.