In-Flight Crew Performance & Labour Relations Lead

Air Canada Rouge; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A major airline is seeking a Manager, Crew Performance to enhance crew performance initiatives and maintain compliance with regulatory standards. The role involves leading key performance initiatives, managing labour relations, and fostering an inclusive work environment. Candidates should have significant experience in supervisory roles, knowledge of the Canada Labour Code, and preferably bilingual skills in English and French. This position offers leadership influence at a national level with travel opportunities.

Benefits

Influence and Leadership

Collaborative culture

Diversity and Inclusion

Travel Opportunities

Qualifications

• Minimum 5 years in a senior supervisory or management role.
• Proven experience in progressive discipline and labour relations.
• Strong knowledge of the Canada Labour Code.

Responsibilities

• Lead initiatives that drive crew performance across multiple bases.
• Serve as a liaison between departments and ensure open communication.
• Represent the company in high-level union meetings and negotiations.
• Oversee the grievance process and ensure fair resolutions.
• Develop strategies that support a high-performing culture.
• Coach management on best practices in performance management.

Skills

Leadership

Communication

Performance management

Bilingual (English and French)

Education

Bachelor’s degree in a relevant field

Job description

A major airline is seeking a Manager, Crew Performance to enhance crew performance initiatives and maintain compliance with regulatory standards. The role involves leading key performance initiatives, managing labour relations, and fostering an inclusive work environment. Candidates should have significant experience in supervisory roles, knowledge of the Canada Labour Code, and preferably bilingual skills in English and French. This position offers leadership influence at a national level with travel opportunities.