Implementation Specialist – Retail Solutions

ACCEO Solutions; Saskatchewan; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading software integration firm is seeking professionals to guide clients through software solutions. Key responsibilities include project management, client training, and maintaining client relationships. The ideal candidate has a strong background in retail operations and excellent organizational skills. This position allows remote work and offers competitive benefits, including generous vacation time and employer-paid insurance.

Benefits

Remote work flexibility

3 weeks of paid vacation in the first year

100% employer-paid group insurance

Active lifestyle program

Opportunities for career development

Supportive and collaborative environment

Qualifications

• Strong knowledge of retail operations, specifically in hardware, building materials, or lumber.
• Ability to manage multiple client projects simultaneously.
• Excellent communication skills in English; French is an asset.
• Strong organizational skills and ability to manage stress effectively.
• Flexibility to work with clients across different time zones and travel across Canada.

Responsibilities

• Guide clients through the integration of software solutions.
• Gather business requirements and prepare training materials.
• Plan and coordinate meetings and training sessions with clients.
• Train store super-users both on-site and remotely.
• Monitor project progress and provide support during the go-live phase.

Skills

Knowledge of retail operations

Project management

Excellent communication skills

Organizational skills

Ability to manage multiple projects

Flexibility for time zones

Job description

Why consider this job opportunity:

• Remote work flexibility
• 3 weeks of paid vacation in the first year, increasing to 5 weeks after 7 years
• 100% employer-paid group insurance from day one
• Active lifestyle program with an annual allowance
• Opportunities for career development and growth within the organization
• Supportive and collaborative work environment focused on client satisfaction

What to Expect (Job Responsibilities):

• Guide clients through the integration of software solutions, focusing on data conversion and training
• Gather business requirements and prepare training materials for clients
• Plan and coordinate meetings and training sessions with clients
• Train store super-users both on-site and remotely
• Monitor project progress and provide active support during the go‑live phase

What is Required (Qualifications):

• Strong knowledge of retail operations, specifically in hardware, building materials, or lumber
• Ability to manage multiple client projects simultaneously
• Excellent communication skills in English; French is an asset
• Strong organizational skills and ability to manage stress effectively
• Flexibility to work with clients across different time zones and travel across Canada

How to Stand Out (Preferred Qualifications):

• Knowledge of accounting principles
• Experience in customer training or support within the retail sector
• Previous experience as a project manager or in a similar role

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