Implementation Specialist – Retail Solutions

Harris Computer; Alberta; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading retail software solutions provider in Canada, Alberta is seeking a professional to guide clients through software integration. Responsibilities include project management, training super-users, and collaborating with teams. Strong communication skills and knowledge of retail operations are essential. The position offers remote work flexibility and generous vacation. Join a supportive environment focused on career development.

Benefits

Remote work flexibility

3 weeks of paid vacation in the first year

100% employer-paid group insurance

Active lifestyle program

Career development opportunities

Qualifications

• Knowledge of retail operations, specifically in hardware, building materials, and lumber.
• Accounting knowledge.
• Proficiency in French is an asset.

Responsibilities

• Guide clients through the integration of software solutions.
• Gather business requirements and prepare training materials.
• Train store super-users both onsite and remotely.
• Provide active support during the go-live phase.
• Collaborate with internal teams.

Skills

Ability to manage multiple client projects simultaneously

Excellent communication skills in English

Strong organizational skills

Excellent communication skills in English

Strong organizational skills

Job description

Overview

Employer Industry: Retail Software Solutions

Why consider this job opportunity

• Remote work flexibility
• 3 weeks of paid vacation in the first year, increasing to 4 weeks after 3 years and 5 weeks after 7 years
• 100% employer-paid group insurance from day one
• Active lifestyle program with an annual allowance
• Career development opportunities
• Supportive and collaborative work environment

What to Expect

Job Responsibilities

• Guide clients through the integration of software solutions, focusing on data conversion and training
• Gather business requirements and prepare training materials and implementation schedules
• Train store super-users both onsite and remotely
• Provide active support during the go-live phase and monitor project progress
• Collaborate with internal teams to ensure successful implementation

What is Required

• Ability to manage multiple client projects simultaneously
• Knowledge of retail operations, specifically in hardware, building materials, and lumber
• Accounting knowledge
• Excellent communication skills in English; proficiency in French is an asset
• Strong organizational skills and ability to prioritize tasks

How to Stand Out (Preferred Qualifications)

• Experience in customer training within the retail industry
• Familiarity with software implementation processes
• Previous experience in a project management role
• Ability to work across different time zones
• Positive and solution-focused mindset

Additional Information

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.