Implementation Specialist, Project Manager

Assa Abloy Group; Delta; Hybrid; CAD 90,000 - 95,000; Full time

Job summary

A global leader in access solutions seeks an Implementation Specialist, Project Manager in Delta, Canada. You will manage the deployment of RFID solutions, providing support and consulting for clients. Ideal candidates will have a background in healthcare technology and project management. This role offers a competitive salary ranging from $90,000 to $95,000 and is open to flexible working arrangements.

Benefits

Competitive salary and rewards package

Career development opportunities

Inclusive workplace culture

Qualifications

• 4+ years of experience in healthcare technology or SaaS implementation.
• Experience in a client-facing environment for enterprise software.
• Possess a process improvement mindset.

Responsibilities

• Manage physical deployment and integration of RFID solutions.
• Provide pre-sales support and consult with clients on requirements.
• Maintain detailed service records for product quality improvement.

Skills

Healthcare technology implementation

Software integration

Project management

Communication

Advanced Microsoft Office skills

Experience with Zoho, Salesforce, Jira

Education

Bachelor's degree

High school diploma or equivalent

Job description

An Amazing Career Opportunity for an Implementation Specialist, Project Manager!!

Location: Vancouver, Canada

Job ID: 42515

HID Global is looking for a strong Implementation Specialist, Project Manager. This position is Responsible for implementation, software integration & support activities relating to the delivery of GuardRFID’s RFID and HID technologies and products to the market. This includes all pertinent deployment, configurations, customizations, integration, and training required for the successful implementation of GuardRFID HID solution.

If you are passionate about technology and how it can influence the lives of both clients and their employees, we invite you to join our innovative and ambitious team at HID Global!

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

Identification Technologies (IDT)

IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.

HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application.

As our Project Manager, you’ll support HID’s success by:

• Actively managing the physical deployment, configuration, customization, and integration of GuardRFID HID solutions at customer sites and remote.
• Providing pre-sales support to GuardRFID HID Sales department, and directly to prospective customers.
• Consulting with clients to review and confirm system requirements in the Statement of Work (SOW)
• Collaborating with Field Implementation Managers to develop project scope and timeline in concert with stakeholders and create and execute statements of work.
• Maintaining detailed service records to assist engineering and product development in product quality improvement.
• Providing input for the improvement and evolution of the implementation and training process.
• Delivering complex new business implementation projects, changing requests, client projects, and Enterprise projects for healthcare clients in North America.
• Managing and providing input into project plans and risk & issues logs in line with project management methodology, managing scope and changing control.
• Preparing system functional specifications.
• Managing testing of new and existing functionality to defined specifications/requirements and supporting clients in this activity.
• Coordinating resources for the implementation and go-live.
• Cross-collaborating with our sales, product & engineering teams and add to the discussion, taking on your own projects, and seeing how you can impact on the overall business.

Your Experience and Background include:

• Bachelor's degree from four-year College or University preferred. Candidates with equivalent education plus relevant job experience may also be considered.
• High school diploma, GED, or equivalent education required.
• 4+ years of experience utilizing healthcare technology or SaaS implementation software.
• Experience implementing enterprise software products within a client facing environment
• Have a process improvement mindset and not be afraid to give feedback to a wider team and management for continuous improvement.
• Display the ability to persevere, be proactive, and resilient in the face of setbacks and challenging sales goals.
• Advanced in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Advanced with operating systems, such as Windows, etc.
• Strong Experience using Zoho, Salesforce, Jira and other project management software, PMP experience a plus.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible workenvironment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case.

The base salary in Canada is $90,000 to $95,000.

This opportunity may be open to flexible working arrangements.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact [e-mail].

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.