Implementation Consultant II (Canada Remote)

Motorola Solutions; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading technology firm in Ontario seeks candidates for a role focused on software analysis and implementation. You will gather requirements, guide customer implementations, and maintain documentation. A Bachelor's degree and 3 years of experience in software analysis or SAAS implementation are required. This role offers remote work opportunities across Canada, engaging in projects that enhance public safety.

Benefits

Career advancement opportunities

Collaborative work environment

Referral payment plan

Qualifications

• Bachelor’s degree or equivalent experience is required.
• Minimum of 3 years in business or software analysis/SAAS implementation.
• Experience with requirements gathering and solution design.

Responsibilities

• Gather and analyze requirements through workshops and documentation.
• Guide customers in implementing Noggin solutions.
• Create and maintain solution design documentation and test plans.
• Conduct product demonstrations and provide training to customers.
• Assist with troubleshooting and configuration reviews.

Skills

Requirements analysis

Customer implementation guidance

Solution design documentation

Product demonstrations

Troubleshooting expertise

Education

Bachelor’s degree in business, commerce, information technology, or computer science

Job description

Employer Industry: Technology and Software Solutions

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere in Canada
• Involvement in meaningful projects focused on public safety and community welfare
• Collaborative and supportive work environment
• Referral payment plan available for employee recommendations

What to Expect (Job Responsibilities):

• Gather and analyze requirements through various techniques, including workshops and document analysis
• Guide customers through the implementation of Noggin solutions and assist with system configuration
• Create and maintain solution design documentation and test plans
• Conduct product demonstrations and provide tailored training to customers
• Act as a product expert, assisting with troubleshooting and configuration reviews

What is Required (Qualifications):

• Bachelor’s degree in business, commerce, information technology, computer science, or equivalent experience
• Minimum of 3 years of commercial experience in business or software analysis/SAAS implementation
• Experience with requirements gathering and solution design for software applications
• Knowledge of web-based software design and usability principles
• Willingness to obtain Security Clearance

How to Stand Out (Preferred Qualifications):

• Experience with AI/machine learning technologies
• Background in risk, crisis, incident, or emergency management systems
• Familiarity with project teams in a software development context
• Demonstrated ability to coach junior team members and conduct peer reviews

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