Implementation Consultant II (Canada Remote)

Motorola Solutions; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company is seeking a candidate in Canada for a role focused on software analysis and customer engagement within a supportive remote work environment. The ideal candidate will have a Bachelor's degree and at least 3 years of experience in business analysis or SAAS implementation. Responsibilities include gathering customer requirements, conducting testing, and assisting with training. Join a mission-driven team contributing to public safety.

Benefits

Opportunity for career advancement

Supportive work culture

Competitive referral payment

Qualifications

• Minimum of 3 years of commercial experience in business or software analysis/SAAS implementation.
• Strong experience in gathering and analyzing customer requirements.
• Familiarity with web-based software design and usability.

Responsibilities

• Gather and analyze customer requirements through various techniques and workshops.
• Guide customers in customizing and configuring the Noggin software solutions.
• Conduct system functional testing and prepare comprehensive test plans.
• Deliver product demonstrations and training sessions to clients.
• Assist in troubleshooting post-project production issues and coach junior team members.

Skills

Requirements gathering

Software analysis

Testing and quality assurance

Customer training

Education

Bachelor’s degree in business, IT, or computer science

Job description

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Work remotely anywhere within Canada
• Supportive and community-focused work culture
• Engage in meaningful work that contributes to public safety
• Competitive referral payment plan available for employee referrals

What to Expect (Job Responsibilities)

• Gather and analyze customer requirements through various techniques and workshops
• Guide customers in customizing and configuring the Noggin software solutions
• Conduct system functional testing and prepare comprehensive test plans
• Deliver product demonstrations and tailored training sessions to clients
• Assist in troubleshooting post-project production issues and coach junior team members

What is Required (Qualifications)

• Bachelor’s degree in business, commerce, information technology, computer science, or equivalent experience
• Minimum of 3 years of commercial experience in business or software analysis/SAAS implementation
• Strong experience in requirements gathering and analysis
• Familiarity with web-based software design and usability
• Eligible and willing to obtain Security Clearance

How to Stand Out (Preferred Qualifications)

• Experience with AI/machine learning technologies
• Background in risk, crisis, incident, or emergency management systems
• Proven ability to work within project teams in a software development context
• Familiarity with product analysis for software products

#TechnologySolutions #PublicSafety #RemoteWork #CareerGrowth #InclusiveWorkplace

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