Implementation Consultant II (Canada Remote)

Motorola Solutions; Alberta; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company is seeking a qualified professional for a remote position in Canada. The role involves gathering and analyzing customer requirements, guiding clients through product implementations, and providing detailed training. Candidates need a Bachelor’s degree and at least 3 years of commercial experience in software analysis. This opportunity emphasizes a collaborative environment and contributes to public safety initiatives.

Benefits

Opportunity for career advancement

Competitive referral payment plan

Collaborative team environment

Qualifications

• Minimum of 3 years of commercial experience in business or software analysis/SAAS.
• Demonstrated experience in requirements gathering and analysis.
• Eligible and willing to obtain Security Clearance.

Responsibilities

• Gather and analyze requirements to determine customer needs.
• Guide clients through the implementation of Noggin Solutions.
• Conduct system functional testing and prepare comprehensive test plans.
• Deliver tailored product training and demonstrations.
• Act as a product expert in meetings, providing solutions for customer inquiries.

Skills

Requirements gathering

Business analysis

Software implementation

Customer training

Education

Bachelor’s degree in business, commerce, information technology, computer science, or equivalent experience

Job description

Why consider this job opportunity:

Opportunity for career advancement and growth within the organization

Work remotely from anywhere in Canada

Engage in meaningful work that contributes to public safety

Collaborative and supportive team environment

Competitive referral payment plan offered

What to Expect (Job Responsibilities):

• Gather and analyze requirements through workshops and business analysis to determine customer needs
• Guide clients through the implementation of Noggin Solutions and assist with system configuration and training
• Conduct system functional testing and prepare comprehensive test plans
• Deliver tailored product training and demonstrations to customers
• Act as a product expert in meetings, providing solutions and support for customer inquiries

What is Required (Qualifications):

• Bachelor’s degree in business, commerce, information technology, computer science, or equivalent experience
• Minimum of 3 years of commercial experience in business or software analysis/SAAS or software implementation
• Demonstrated experience in requirements gathering and analysis
• Eligible and willing to obtain Security Clearance
• Ability to accurately log time and achieve specified billable utilization of 75%

How to Stand Out (Preferred Qualifications):

• Experience with AI/machine learning technologies
• Familiarity with risk, crisis, incident, or emergency management systems
• Background in web-based software design and usability
• Experience working within project teams in a software development context
• Knowledge of product analysis for software products

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.