Implementation Consultant (Calgary)

Cornerstone Global Partners (CGP Group); Calgary; Hybrid; CAD 119,000 - 161,000; Full time

Job summary

Cornerstone Global Partners (CGP Group) is seeking an Implementation Consultant in Calgary, Alberta. The hybrid role combines on-site client work with remote collaboration, and involves hands-on work with our pipeline integrity platform from pilot to implementation and ongoing success.

You will shadow a senior consultant during onboarding and manage multiple client accounts. The ideal candidate has 5+ years in the midstream/transmission pipeline sector, experience with ILI data, and a strong

Qualifications

• 5+ years of experience in the midstream/transmission pipeline industry, including hands-on in-line inspection (ILI) data
• Deep understanding of pipeline safety regulations (Z662, ASME)
• Experience analyzing pipeline integrity assessment data
• Strong relationship management and organizational skills, very structured and detail-oriented
• Willing to travel up to 10% domestically and internationally

Responsibilities

• Develop expertise to implement, configure, and train users
• Manage project deliverables, KPIs, and budgets across multiple client accounts
• Coach clients to identify pipeline integrity threats through the software and meet their business goals
• Assess and prioritize enhancement requests, and provide guidance on integrity management best practices
• Perform configurations, data loading, model execution, and report interpretation for clients
• Build and grow strong client relationships to drive adoption and expansion opportunities
• Serve as the key communication channel between clients and the product team

Skills

ILI data

pipeline safety

client relationships

budgets & KPIs

requirements prioritization

Job description

Implementation Consultant

Calgary, Alberta, Canada (Hybrid) | Full-time, Direct Hire | Newly Created Position | 1 Opening | CAD $140,000

About Our Client

Our client is a leading provider of enterprise SaaS solutions for critical network infrastructure, supporting oil & gas pipeline operators across North America with software that helps them manage the safety and integrity of their pipeline assets.

THE OPPORTUNITY

We're looking for an Implementation Consultant to work hands-on with assigned clients on our pipeline integrity management platform, from pilot programs through implementation and ongoing customer success. This is a newly created, hybrid role based in Calgary: you'll be at the client site once or twice a week, working remotely the rest of the time. You'll be assigned existing client projects and accounts rather than building your own book of business, and you'll shadow a senior Implementation Consultant during your first months as part of a structured onboarding.

What You'll Do

• Develop deep expertise in the platform to implement, configure, and train new users
• Manage project deliverables, success KPIs, and budgets across multiple client accounts
• Coach clients to identify pipeline integrity threats through the software and meet their business goals
• Assess and prioritize enhancement requests, and provide guidance on integrity management best practices
• Perform configurations, data loading, model execution, and report interpretation for clients
• Build and grow strong client relationships to drive adoption and expansion opportunities
• Serve as the key communication channel between clients and the product team

What You Bring

• 5+ years of experience in the midstream/transmission pipeline industry, including hands-on in-line inspection (ILI) data experience
• Deep understanding of pipeline safety regulations (Z662, ASME)
• Experience analyzing pipeline integrity assessment data
• Strong relationship management and organizational skills, very structured and detail-oriented
• Comfortable with occasional travel (under 10% of the time) across North America and internationally

NICE TO HAVE

• Experience with pipeline integrity software and technology
• Customer Success Management (CSM) implementation experience
• Experience working across multiple levels within a large, Fortune 100-scale enterprise

This posting may involve the use of AI tools to assist in reviewing applications; final hiring decisions are made by humans.