Impactful Office Manager — Senior Living Operations

Revera; Kitchener; On-site; CAD 60,000 - 80,000; Full time

Job summary

A retirement living company is seeking an Office Manager in Kitchener who will manage all administrative functions and ensure exceptional service for residents. This role requires strong customer service skills and experience in financial management. You'll be pivotal in engaging with residents and overseeing the reception area. The company offers competitive compensation and extensive benefits including vacation time and career growth opportunities.

Benefits

Competitive Compensation Package

Comprehensive Onboarding and Training

Coaching and Mentoring

Dedicated Support

Extensive Benefits Plan

Manulife Vitality Program

Generous Time Off

Rewards and Recognition

Career Growth Opportunities

Qualifications

• Strong customer service skills and experience.
• Ability to organize and manage time effectively.
• Proficient in Microsoft Office applications.
• Experience in financial management including budgeting.
• Willingness to obtain a Vulnerable Sector Check.

Responsibilities

• Manage behind-the-scenes activities at the retirement residence.
• Engage with residents to ensure their needs are met.
• Handle accounting functions including A/R, A/P, payroll.
• Ensure compliance with internal and regulatory standards.
• Oversee receptionists and manage the reception desk.

Skills

Customer service

Organization and time management

Attention to detail

Communication

Problem-solving, conflict resolution

Computer proficiency (Microsoft Office)

Financial management

Decision-making

Event planning and coordination

Education

Minimum of two (2) years of administrative experience

Tools

Microsoft Office Suite

Workday

Kronos

Yardi operating systems

Job description

A retirement living company is seeking an Office Manager in Kitchener who will manage all administrative functions and ensure exceptional service for residents. This role requires strong customer service skills and experience in financial management. You'll be pivotal in engaging with residents and overseeing the reception area. The company offers competitive compensation and extensive benefits including vacation time and career growth opportunities.