Hybrid Strategic Transformation Leader – Customer Engagement & Data

RBC; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Director, Strategy & Transformation to drive customer engagement and business strategy. This role involves collaborating with leadership, producing high-quality strategic materials, and leading key initiatives. Candidates should have over 5 years of management consulting experience, strong analytical abilities, and excellent interpersonal skills. The position requires 4 days in office and offers a dynamic work environment.

Benefits

Dynamic and collaborative team environment

Opportunities for professional growth

Ability to impact and make a difference

Qualifications

• 5+ years of deep and broad management consulting experience.
• Demonstrated ability to create high-quality strategic content.
• Exceptional interpersonal skills to manage complex relationships.

Responsibilities

• Lead strategy evolution for top priorities across Customer Engagement & Data.
• Produce materials to support strategic reviews and discussions.
• Act as a strategic storyteller for varied audiences.

Skills

Analytical rigour

Strategic Thinking

Interpersonal skills

Adaptability

Communication

Education

MBA or graduate/post-graduate degree

Tools

PowerPoint

Job description

A leading financial institution in Toronto is seeking a Director, Strategy & Transformation to drive customer engagement and business strategy. This role involves collaborating with leadership, producing high-quality strategic materials, and leading key initiatives. Candidates should have over 5 years of management consulting experience, strong analytical abilities, and excellent interpersonal skills. The position requires 4 days in office and offers a dynamic work environment.