Hybrid Quality Service Analyst — Social Services & Contracts

Indigenous Perspectives Society; Surrey; Hybrid; CAD 71,000 - 77,000; Full time

Job summary

A leading community organization in Surrey is seeking a Quality Service Analyst to negotiate contracts, monitor services, and manage crises in the social services sector. The ideal candidate will hold a relevant degree and possess strong communication skills. This full-time role offers a salary of $71,771 to $76,071 annually along with benefits including health insurance, pension plan, and ample vacation time.

Benefits

Employer-paid extended health and dental plan

BC Public Service Pension plan

Generous vacation and personal days

Paid maternity/parental leave

Wellness supports including EFAP

Qualifications

• Preference given to candidates with a degree in Business or Social Work.
• Experience in social services sector, resource development or contract management.
• Equivalent combination of relevant education/experience may be considered.

Responsibilities

• Represent CLBC as primary point of contact for service providers.
• Negotiating contracts for funding and service levels.
• Monitoring contracts for service quality and managing service requests.

Skills

Strong written and oral communication skills

Excellent analytical and problem-solving skills

Ability to manage multiple priorities/projects

Interpersonal skills

Education

Bachelor’s degree in Business, Social Work, or related discipline

Job description

A leading community organization in Surrey is seeking a Quality Service Analyst to negotiate contracts, monitor services, and manage crises in the social services sector. The ideal candidate will hold a relevant degree and possess strong communication skills. This full-time role offers a salary of $71,771 to $76,071 annually along with benefits including health insurance, pension plan, and ample vacation time.