Hybrid Medical Office Assistant: Front Desk & Scheduling

Intello Technologies Inc.; Barrie; On-site; CAD 46,000 - 68,000; Full time

Job summary

A leading healthcare technology provider in Barrie, Ontario, is seeking a dedicated individual to manage high-volume calls and coordinate patient appointments in a cutting-edge medical imaging facility. The role requires outstanding communication skills, the ability to multitask under pressure, and a commitment to patient confidentiality. Ideal candidates will have experience with electronic medical records, specifically Accuro EMR. This full-time position offers competitive pay ranging from $46,000 to $68,000 and a comprehensive benefits package.

Benefits

Minimum 3 weeks of vacation

Flexible benefits plan

Generous pension and share purchase programs

Career growth and professional development opportunities

Qualifications

• Exceptional customer service skills with a professional demeanor.
• Experience in coordinating appointment scheduling effectively.
• Ability to maintain patient records accurately and confidentially.

Responsibilities

• Manage high-volume incoming calls and provide prompt service.
• Coordinate patient appointment scheduling with providers.
• Update patient records with accuracy and confidentiality.
• Implement efficient front-desk procedures to enhance patient experience.
• Process referrals and manage communication effectively.

Skills

Outstanding communication skills

Dynamic and enthusiastic personality

Proven team player

Multi-tasking abilities

Composure under pressure

Diplomatic approach

Exceptional customer service experience

Strong interpersonal skills

Tools

Accuro EMR

Job description

A leading healthcare technology provider in Barrie, Ontario, is seeking a dedicated individual to manage high-volume calls and coordinate patient appointments in a cutting-edge medical imaging facility. The role requires outstanding communication skills, the ability to multitask under pressure, and a commitment to patient confidentiality. Ideal candidates will have experience with electronic medical records, specifically Accuro EMR. This full-time position offers competitive pay ranging from $46,000 to $68,000 and a comprehensive benefits package.