Hybrid IT Program Manager — PMO & Governance Leader

GroupHEALTH Benefit Solutions; Surrey; Hybrid; CAD 125,000 - 135,000; Full time

Benefits offered by this job

Generous paid time off

Extended health and dental benefits

RRSP matching

Flexible work options

Job summary

GroupHEALTH Benefit Solutions in Surrey, BC is seeking an IT Program Manager to lead governance and deliver the PMO framework across the GHFOC. The IT Program Manager will manage the CIO's IT portfolio with discipline and transparency while mentoring the next generation of project coordinators and managers across the family of companies.

This role goes beyond managing projects, it builds the capability and governance structures that make great project delivery possible across GHFOC.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Information Technology, or a related field.
• 7+ years of progressive experience in IT project or program management.
• 3+ years at Program Manager level managing complex cross-functional IT programs.
• Experience building or significantly contributing to a PM methodology or PMO function from the ground up.
• Demonstrated experience managing IT project portfolios of 10+ concurrent projects.
• Experience mentoring or coaching junior project professionals.

Responsibilities

• Own and maintain the IT project register as the single source of truth for all active, planned, and completed initiatives across GHFOC entities.
• Track project status (RAG), milestone progress, budget consumption, resource allocation, risks, issues, and dependencies.
• Define and maintain the PM artifact library, including charters, RACI matrices, risk registers, status templates, change request forms, and lessons learned logs.
• Design and run the GHFOC Project Coordinator Development Program, a structured curriculum covering PM fundamentals, GHFOC methodology, tools, and governance.
• Maintain the IT budget tracker and produce monthly CIO IT Executive Dashboard, plus quarterly IT board report.

Skills

IT project management

PMO

Mentoring

Vendor/portfolio governance

Stakeholder management

Education

Bachelor's degree in Business Administration/IT/Project Management

MBA (asset)

Tools

Jira

MS Project

Job description

GroupHEALTH Benefit Solutions in Surrey, BC is seeking an IT Program Manager to lead governance and deliver the PMO framework across the GHFOC. The IT Program Manager will manage the CIO's IT portfolio with discipline and transparency while mentoring the next generation of project coordinators and managers across the family of companies.

This role goes beyond managing projects, it builds the capability and governance structures that make great project delivery possible across GHFOC.