Hybrid Disability Operations Leader — Innovation

Sun Life; Regina; Hybrid; CAD 110,000 - 180,000; Full time

Job summary

A leading financial services firm is seeking an experienced leader to oversee their operations in the Edmonton Group Disability office. This role is focused on driving innovation, optimizing team performance, and enhancing client satisfaction. The candidate must have a strong background in disability claims management and the ability to lead high-performing teams. This position offers hybrid work options and a competitive compensation package.

Benefits

Flexible work options

Inclusive work environment

Employee well-being programs

Qualifications

• 10+ years of leadership experience in complex, client-facing operations.
• Strong track record of leading through change and delivering measurable business outcomes.
• Deep knowledge of disability claims management and rehabilitation practices.

Responsibilities

• Oversee operations of the Edmonton Group Disability office.
• Align the Edmonton office with Sun Life's national disability strategy.
• Take ownership of operational performance, ensuring quality and compliance.

Skills

Leadership experience

Change management

Disability claims management

Team building

Data analysis

Education

Bachelor’s degree or equivalent experience

Job description

A leading financial services firm is seeking an experienced leader to oversee their operations in the Edmonton Group Disability office. This role is focused on driving innovation, optimizing team performance, and enhancing client satisfaction. The candidate must have a strong background in disability claims management and the ability to lead high-performing teams. This position offers hybrid work options and a competitive compensation package.