Hybrid Customer Success Advisor – Small Business Growth

American Express; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A global financial services firm in Toronto seeks a Customer Success Advisor to provide exceptional service to small business owners. Candidates should possess outstanding communication skills, problem-solving abilities, and be willing to work flexible shifts. This role offers competitive salaries, bonus potential, and extensive benefits, including wellness support and career growth opportunities.

Benefits

Generous benefits package

Competitive salaries

Flexible work arrangements

Career development opportunities

Free wellness center access

Qualifications

• Exceptional communication skills required.
• Flexibility to work shifts is essential.
• Proven ability to engage customers effectively.

Responsibilities

• Deliver extraordinary customer care to Small Business Owners.
• Respond to inbound servicing inquiries promptly.
• Analyze account information and recommend solutions.

Skills

Exceptional communication skills

Flexibility in shift work

Great problem-solving skills

Ability to multitask

Comfortable with digital technology

Job description

A global financial services firm in Toronto seeks a Customer Success Advisor to provide exceptional service to small business owners. Candidates should possess outstanding communication skills, problem-solving abilities, and be willing to work flexible shifts. This role offers competitive salaries, bonus potential, and extensive benefits, including wellness support and career growth opportunities.