Hybrid Customer Success Advisor - Small Business Focus

AMEX; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A global financial services company is seeking a Customer Success Advisor in Toronto. The role involves providing exceptional service to small business owners and managing inquiries effectively. Ideal candidates will possess outstanding communication and problem-solving skills, along with the adaptability to work in a dynamic shift environment. Benefits include comprehensive health support and flexible working arrangements.

Benefits

Competitive salary

3 Weeks Vacation Per Year

Medical & Dental Flexible Benefits Program

Employee Stock Ownership Plan

Qualifications

• Flexibility and willingness to work in a shift environment.
• Exceptional ability to connect and engage people.
• Comfortable with digital technology.

Responsibilities

• Deliver extraordinary customer care to Small Business Owners.
• Respond to inbound servicing inquiries promptly.
• Evaluate account information and recommend tailored solutions.

Skills

Exceptional Communications Skills

Flexibility

Digital technology comfort

Problem-solving skills

Multitasking

Job description

A global financial services company is seeking a Customer Success Advisor in Toronto. The role involves providing exceptional service to small business owners and managing inquiries effectively. Ideal candidates will possess outstanding communication and problem-solving skills, along with the adaptability to work in a dynamic shift environment. Benefits include comprehensive health support and flexible working arrangements.