Hybrid Client Services & Operations Associate

National Bank of Canada; City of Moncton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A prominent financial institution in Moncton is seeking an Operations Agent. In this role, you will provide customer service, manage conference room schedules, and assist with various administrative tasks. The ideal candidate has a high school diploma or equivalent experience, and proficiency in Excel, Word, and Outlook. A hybrid work model and comprehensive benefits are provided, including health programs and flexible insurance options.

Benefits

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Telemedicine service

Virtual sleep clinic

Qualifications

• 2½ years of relevant experience or a college diploma and 6 months of relevant experience.
• Experience working in financial services is an asset.
• Ability to work under pressure is required.

Responsibilities

• Welcome clients and direct them to the right resource person.
• Provide customer service via phone, email, and in person.
• Organize conference room schedules.
• Coordinate events and conferences with partners.

Skills

Customer service

Organizational skills

Adaptability

Knowledge of Excel

Knowledge of Word

Knowledge of Outlook

Education

High school diploma

College diploma in administration

Job description

A prominent financial institution in Moncton is seeking an Operations Agent. In this role, you will provide customer service, manage conference room schedules, and assist with various administrative tasks. The ideal candidate has a high school diploma or equivalent experience, and proficiency in Excel, Word, and Outlook. A hybrid work model and comprehensive benefits are provided, including health programs and flexible insurance options.